Title: Plugin shortcode not working
Last modified: December 15, 2016

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# Plugin shortcode not working

 *  Resolved [transparencydk](https://wordpress.org/support/users/transparencydk/)
 * (@transparencydk)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-shortcode-not-working-2/)
 * Hi Collapse-o-Matic,
 * I have recently installed the plugin to run on our WordPress site, but the short
   code does not seem to work as advertised: [http://transparency.dk/4504-2/](http://transparency.dk/4504-2/)
 * Both the trigger title and content show up as lines of text. Also, there is no
   arrow for expanding.
 * I’m sure this is related to the jQuery of the theme as the plugin works when 
   I switch to another theme, but the theme was done by a professional who is now
   100% unavailable, so I have no means of reaching out to him.
 * I’m completely at a loss and would appreciate any kind of help.
 * Thanks in advance,
 * Asbjørn
    Transparency International DK

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [twinpictures](https://wordpress.org/support/users/twinpictures/)
 * (@twinpictures)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-shortcode-not-working-2/#post-8557788)
 * Hello,
 * We would be happy to fix this issue for you as part of the [very high level of support](https://plugins.twinpictures.de/testimonial/collapse-pro-matic/)
   offered with our [collapse-pro-matic plugin](https://plugins.twinpictures.de/premium-plugins/collapse-pro-matic/).
 * It seems your theme has replaced the default version of jQuery that comes with
   WordPress, and is instead loading a remote jQuery library in a way not recommended
   by WordPress.
 *  Thread Starter [transparencydk](https://wordpress.org/support/users/transparencydk/)
 * (@transparencydk)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-shortcode-not-working-2/#post-8559237)
 * I realise that this is probably the case, but I’m not sure how to work around
   this issue.
 * I’ve tried completely removing <script></script> references in both functions.
   php, footer.php and header.php of the theme, but this has not resolved the issue.
 * Any other ideas?
 *  Plugin Author [twinpictures](https://wordpress.org/support/users/twinpictures/)
 * (@twinpictures)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-shortcode-not-working-2/#post-8571814)
 * are you using a child theme or a stand-alone custom theme?
    You will want to 
   download all of your theme files and do project wide search for:
 * code.jquery.com/jquery-1.11.0.min.js
 * it’s probably happening in your function.php file. look for:
 *     ```
       wp_deregister_script( 'jquery' );
       ```
   
 * as the theme is probably de-registering the standard jQuery and then re-registering
   the version from jquery.com (not recomended)
 * If you still want to tackle this on your own, here is a article on your exact
   issue:
    [http://msyk.es/blog/prevent-jquery-wordpress-theme/](http://msyk.es/blog/prevent-jquery-wordpress-theme/)
 * Good luck, and let us know if you require further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin shortcode not working’ is closed to new replies.

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## Tags

 * [jquery](https://wordpress.org/support/topic-tag/jquery/)
 * [old jQuery](https://wordpress.org/support/topic-tag/old-jquery/)

 * 3 replies
 * 2 participants
 * Last reply from: [twinpictures](https://wordpress.org/support/users/twinpictures/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-shortcode-not-working-2/#post-8571814)
 * Status: resolved