Title: Plugin showing Error text
Last modified: October 20, 2023

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# Plugin showing Error text

 *  Resolved [firmtableoffice](https://wordpress.org/support/users/firmtableoffice/)
 * (@firmtableoffice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-showing-error-text/)
 * We are using this plugin on our website and it’s working fine but sometimes out
   of nowhere it just throws up an error showing the following text for the error
   happened – [https://prnt.sc/zJ8YGSY2h3IQ](https://prnt.sc/zJ8YGSY2h3IQ) and when
   this happens then reloading also don’t fix it. Please have a look at it and let
   us know why this issue is happening, hoping to hear a response from you soon 
   team regarding this issue.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jonas](https://wordpress.org/support/users/flinnn/)
 * (@flinnn)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-showing-error-text/#post-17139117)
 * Hi firmtableoffice,
 * thanks for reaching out.
   Donation Platform for WooCommerce uses WordPress nonces
   to verify requests and avoid [CSRF](https://en.wikipedia.org/wiki/Cross-site_request_forgery)
   issues. These nonces have a lifetime of one day. If you enable caching that caches
   HTML pages for longer than one day, the nonces become invalid and potential donors
   get error messages. With a shorter cache time the problem can generally be solved.
   [https://wcdp.jonh.eu/documentation/usage/caching-website-speed/](https://wcdp.jonh.eu/documentation/usage/caching-website-speed/)
 * Best,
   Jonas
 *  Thread Starter [firmtableoffice](https://wordpress.org/support/users/firmtableoffice/)
 * (@firmtableoffice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-showing-error-text/#post-17145896)
 * Hello,
   Thanks for informing us about it but can you also please guide that what
   action should we take now to prevent this error from happening again, it will
   be really helpful if you can help us with this.
 *  Plugin Author [Jonas](https://wordpress.org/support/users/flinnn/)
 * (@flinnn)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-showing-error-text/#post-17173521)
 * Hi, hope this helps:
 * **Troubleshooting Nonce Verification Issues**
 * 1. Use a Shorter Cache Time
   To prevent nonces from expiring, configure your caching
   plugin to use a shorter cache time. Ideally, set the cache expiration time to
   something like 4 hours. This can help avoid nonce-related errors during the donation
   process.
 * 2. Disable Cache for Affected Pages
   If you are experiencing nonce verification
   failures on specific pages, consider disabling caching for those pages. Most 
   caching plugins allow you to exclude specific URLs or pages from caching. By 
   excluding donation-related pages from caching, you can ensure that nonces remain
   valid and donations process smoothly.
 * 3. Consider a Different Caching Plugin
   If you continue to encounter nonce verification
   issues despite making adjustments to your current caching plugin, consider trying
   a different caching plugin. Not all caching plugins behave the same way, and 
   switching to one that is more compatible with WooCommerce and Donation Platform
   for WooCommerce may resolve the problem.
 * 4. Use Cache Purging
   Some caching plugins offer cache purging options, allowing
   you to clear the cache manually or automatically when specific events occur, 
   such as product updates or new donations. By implementing cache purging, you 
   can ensure that the cache is always up-to-date and that nonce issues are less
   likely to occur.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin showing Error text’ is closed to new replies.

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 * [Donation Platform for WooCommerce: Fundraising & Donation Management](https://wordpress.org/plugins/wc-donation-platform/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Jonas](https://wordpress.org/support/users/flinnn/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-showing-error-text/#post-17173521)
 * Status: resolved