Title: [Plugin: Slideshow Gallery] Slideshow Blank After Update Last modified: August 20, 2016 --- # [Plugin: Slideshow Gallery] Slideshow Blank After Update * [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/) * Hi, * After updating the slide show is now just a blank box / not showing. I use shortcode to display it on my homepage in a text widget box. It worked great before today. Any ideas what is happening? * Dan * [http://wordpress.org/extend/plugins/slideshow-gallery/](http://wordpress.org/extend/plugins/slideshow-gallery/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040046) * Thank you for your post, Dan. * Is it possible that this is the same problem as you? * [http://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-not-working-1?replies=3](http://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-not-working-1?replies=3) * Can you try that new code for `slideshow-gallery/views/default/gallery.php` and see if it fixes the problem? * I look forward to your feedback! * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040051) * hmmmm… * I think i pasted it in the wrong spot? * I got an error: plugin has no heading. * then your plugin disapeared altogether * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040053) * Did you replace the code in the `slideshow-gallery/views/default/gallery.php` file? * Please reinstall the plugin and replace the code in that file, it should solve it. * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040054) * yea i tried that, unfortunately * Downloading install package from [http://downloads.wordpress.org/plugin/slideshow-gallery.1.2.3.zip…](http://downloads.wordpress.org/plugin/slideshow-gallery.1.2.3.zip…) * Unpacking the package… * Installing the plugin… * Destination folder already exists. /home8/letipmvc/public_html/businessnetworkingorangecounty/ wp-content/plugins/slideshow-gallery/ * Plugin install failed. * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040056) * im not sure how to delete that folder manually or I would * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040057) * Can you delete the wp-content/plugins/slideshow-gallery/ folder and then reinstall? 🙂 * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040059) * You can delete the folder via FTP or file manager in your hosting. I assume the plugin is not under “Plugins” in WordPress to delete? * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040067) * ok so i reinstalled it and put the code you said in, but it’s still blank * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040072) * May I have a link please? * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040078) * [http://www.businessnetworkingorangecounty.com/](http://www.businessnetworkingorangecounty.com/) * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040083) * I assume it’s that big blank section. I don’t see slideshow code there though: [http://screencast.com/t/ygZ6vO2a0Rb](http://screencast.com/t/ygZ6vO2a0Rb) * Are you using a shortcode in a text widget? Which shortcode? How are you displaying it? Some details would be helpful 🙂 * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040086) * I am using this shortcode: “[slideshow gallery_id=”1″]” * It is in a text widget. * That’s all I’m doing to display it. And yeah its that big blank section, its called the “featured section” * edit: I put in a title for the text widget and it seems to appear * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040094) * Alright, will you submit a ticket to us with login details to investigate for you please? [http://tribulant.com/support/](http://tribulant.com/support/) * Thread Starter [danmcclure](https://wordpress.org/support/users/danmcclure/) * (@danmcclure) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040104) * its ok, you’ve already helped enough. thanks for everything * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040176) * Thank you for your response. * There is a fix in 1.2.3.2 for the shortcode with the ‘gallery_id’ parameter. You can redownload from the plugin’s page here or upgrade through WordPress. * We apologize for the inconvenience caused! Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘[Plugin: Slideshow Gallery] Slideshow Blank After Update’ is closed to new replies. * ![](https://ps.w.org/slideshow-gallery/assets/icon-256x256.png?rev=1187457) * [Slideshow Gallery LITE](https://wordpress.org/plugins/slideshow-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/slideshow-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/slideshow-gallery/) * [Active Topics](https://wordpress.org/support/plugin/slideshow-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/slideshow-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/slideshow-gallery/reviews/) * 15 replies * 2 participants * Last reply from: [Tribulant Software](https://wordpress.org/support/users/contrid/) * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-slideshow-gallery-slideshow-blank-after-update/#post-3040176) * Status: not resolved