Title: Plugin stop working
Last modified: August 30, 2019

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# Plugin stop working

 *  Resolved [mangukiyagautam](https://wordpress.org/support/users/mangukiyagautam/)
 * (@mangukiyagautam)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/)
 * Hello there,
    I have set webp express plugin for my website it was working well
   but i have changed my server 1 month ago and i have set my website to a new server
   all set but plugin stopped working. all conversation method having rror none 
   of them is working.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * (@roselldk)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11939699)
 * Hi,
 * There have been several issues in the 0.14 line. I have been working on these
   and just released 0.15, which has been tested on many setups. I hope the upgrade
   fixes the issues!
 *  Thread Starter [mangukiyagautam](https://wordpress.org/support/users/mangukiyagautam/)
 * (@mangukiyagautam)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11947760)
 * Check this screenshot
    [http://prntscr.com/p84qvo](http://prntscr.com/p84qvo)
 * i have updated to 0.15but still all conversation methods are disabled
 *  Plugin Author [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * (@roselldk)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11947831)
 * ah, sorry, did not read your initial message closely enough. The “plugin stop
   working” headline threw me off track. Your problem is simply that you have changed
   server but that server doesn’t support any ways to convert webp images.
 * You must then contact your host in order to get at least one of the conversion
   methods working.
 * Here is a starting point:
    [https://github.com/rosell-dk/webp-convert/wiki/Meeting-the-requirements-of-the-converters](https://github.com/rosell-dk/webp-convert/wiki/Meeting-the-requirements-of-the-converters)
 * Or, you can buy an api-key for ewww. It is very cheap.
    Or, if you have WebP 
   Express running on another site, you can remotely connect to it using the “Remote
   WebP Express” connection method.
    -  This reply was modified 6 years, 8 months ago by [rosell.dk](https://wordpress.org/support/users/roselldk/).
 *  Plugin Author [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * (@roselldk)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11948890)
 * I have written a template letter for your webhost:
    [https://github.com/rosell-dk/webp-convert/wiki/A-template-letter-for-shared-hosts](https://github.com/rosell-dk/webp-convert/wiki/A-template-letter-for-shared-hosts)
 *  Thread Starter [mangukiyagautam](https://wordpress.org/support/users/mangukiyagautam/)
 * (@mangukiyagautam)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11950966)
 * Thank You So much [@roselldk](https://wordpress.org/support/users/roselldk/)
   
   I have sent your template letter to WebHost.
 *  Plugin Author [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * (@roselldk)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11951932)
 * I have just created a test script for webhosts. It displays which methods that
   works and provides links to installation instructions for those methods that 
   does not work. I have put it here: [https://github.com/rosell-dk/webp-convert/wiki/A-PHP-script-for-the-webhost](https://github.com/rosell-dk/webp-convert/wiki/A-PHP-script-for-the-webhost)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin stop working’ is closed to new replies.

 * ![](https://ps.w.org/webp-express/assets/icon.svg?rev=1918288)
 * [WebP Express](https://wordpress.org/plugins/webp-express/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webp-express/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webp-express/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/webp-express/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webp-express/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-18/#post-11951932)
 * Status: resolved