Title: Plugin Stop working
Last modified: October 7, 2020

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# Plugin Stop working

 *  Resolved [gpantelidis](https://wordpress.org/support/users/gpantelidis/)
 * (@gpantelidis)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-24/)
 * Hello, after I update WordPress to 5.5.1 plugin stop working. I stuck to the 
   final step. The console shows this message when I hit the continue button.
 * Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
    at HTMLDocument.
   eval (eval at <anonymous> (eval at ExRmtSvrCd (eval at <anonymous> (panel.js:
   96)))
 * If I press it again it shows error 500 /wp-admin/admin-ajax.php for this file.
 *  Have any ideas on how to fix it?
 * Thanks in advance
    -  This topic was modified 5 years, 8 months ago by [gpantelidis](https://wordpress.org/support/users/gpantelidis/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-stop-working-24/#post-13517717)
 * Hi [@gpantelidis](https://wordpress.org/support/users/gpantelidis/),
 * First off, you should clear your browser cache completely after updating to WordPress
   5.5.1 and updating our plugins to the latest versions.
 * If the error still shows after that, please run a full conflict test and let 
   me know what you find: [http://www.wpallimport.com/documentation/troubleshooting/plugin-theme-conflicts/](http://www.wpallimport.com/documentation/troubleshooting/plugin-theme-conflicts/).
    -  This reply was modified 5 years, 8 months ago by [WP All Import](https://wordpress.org/support/users/wpallimport/).
 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-stop-working-24/#post-13558568)
 * Hi [@gpantelidis](https://wordpress.org/support/users/gpantelidis/),
 * I’m going to mark this thread as resolved since we haven’t heard back in a while.
   You can follow up here if you still have questions.
 * Anyone else, please open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Stop working’ is closed to new replies.

 * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179)
 * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/)
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 * 2 replies
 * 2 participants
 * Last reply from: [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-stop-working-24/#post-13558568)
 * Status: resolved