Title: Plugin stop working
Last modified: February 14, 2023

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# Plugin stop working

 *  [SM](https://wordpress.org/support/users/handmadehome/)
 * (@handmadehome)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-stop-working-34/)
 * Hi,
 * Plugin stop working.
 * 2FA codes are not accepted, including backup codes:
 * [https://ibb.co/hKPWCHM](https://ibb.co/hKPWCHM)
 * Emails do not come.
 * I tried to reinstall plugin. But that didn’t help. Well, I deleted plugin via
   hosting panel, because I couldn’t access website.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stop-working-34%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-stop-working-34/#post-16474073)
 * Thank you for trying our plugin [@handmadehome](https://wordpress.org/support/users/handmadehome/)
 * I am sorry to read about your issue. By any chance do you have Sucuri, iThemes
   or any other security plugin installed that changes the WordPress salts? We’ve
   had similar issues in the past because our plugin was using the WordPress salts
   and other plugins were changing them.
 * However, this was fixed in update 2.4.0. So if you update to the latest version
   of the plugin and reconfigure 2FA you should not encounter this problem again.
 * Please let us know if you need further information from our end.

Viewing 1 replies (of 1 total)

The topic ‘Plugin stop working’ is closed to new replies.

 * ![](https://ps.w.org/wp-2fa/assets/icon-256x256.png?rev=2961533)
 * [WP 2FA - Two-factor authentication for WordPress](https://wordpress.org/plugins/wp-2fa/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-2fa/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-2fa/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-2fa/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-2fa/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-2fa/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-stop-working-34/#post-16474073)
 * Status: not resolved