Title: Plugin stopped counting views Last modified: June 6, 2018 --- # Plugin stopped counting views * Resolved [zemase](https://wordpress.org/support/users/zemase/) * (@zemase) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/) * Hi there, * I noticed that the plugin only showed comments, but no more views withing it’s dashboard. After emptying it’s cache I now got the “Sorry. No data so far.” message and no new data seems to be gathered (even though I emptied my cache and tried the ajax option). WordPress core and all plugins are up to date. * Looked into phpmyadmin and saw, that “wp_popularpostsdata” only got new data until June 1st (stats in the plugin dashboard are all “0”, except for “Hall of Fame”), “wp_popularpostssummary” is empty (well, except for the table column names “ID”, “postid”, “pageviews”, “view_date” and “view_datetime”). * I kind of have no clou why this before fully functional plugin stopped working, maybe you have an idea? **My debugging report:** * PHP version: 7.0.8-0ubuntu0.16.04.3 * PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, cgi-fcgi, mysqlnd, PDO, xml, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, igbinary, json, exif, mcrypt, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache * Database version: 5.7.22-0ubuntu0.16.04.1 * InnoDB availability: DEFAULT * WordPress version: 4.9.6 * Multisite: No * Active plugins: AddQuicktag 2.5.2, Admin Tweaks 2.4.1, Advanced Custom Fields 4.4.12, Allow PHP in Posts and Pages 3.0.4, Antispam Bee 2.8.1, Auto Post Thumbnail PRO 1.6, Autoptimize 2.3.4, A Year Before 1.0, BackWPup 3.5.1, Broken Link Checker 1.11.5, Cloudflare 3.3.2, CoSchedule 3.1.0, Dashboard Notepad 1.42, Dean’s Permalinks Migration 1.0, EWWW Image Optimizer 4.2.1, Fast Secure Contact Form 4.0.56, Google Analytics Dashboard for WP (GADWP) 5.3.3, HS Tag Cloud 2.0, Insert PHP 1.3, Instagram Feed 1.8.3, Liveblog 1.8.2, MailPoet 2 2.8.2, MailPoet 2 Premium 2.7.9, Plugin Organizer 9.5, Public Post Preview 2.6.0, Remove Google Fonts References 2.6, SEO Optimized Images 1.7.6, Simple Comment Editing 2.1.11, Slider Revolution 5.4.7.4, Subscribe To Comments 2.3, Widget Visibility Without Jetpack 1.2, WordPress Popular Posts 4.1.0, wp-jquery-lightbox 1.4.8, WP-Optimize 2.2.4, WP-PageNavi 2.92, WP Crontrol 1.6.2, WP DoNotTrack 0.8.7, WP HTML Mail 2.8, WP Missed Schedule( The Original) 2014.1231.2017.5, WP Redis Cache 1.0, Yearly Month Archive 0.5.2, Yoast SEO 7.6 * Theme: () by * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stopped-counting-views%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/) * (@nadezhdakhachaturova) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/#post-10369632) * Та же проблема. Обновила плагин сегодня и получила “Sorry. No data so far.” * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/#post-10370610) * Hi [@zemase](https://wordpress.org/support/users/zemase/), * I noticed that WPP’s JS script isn’t being appended to your theme’s header section. That’s likely the reason why WPP has been unable to keep track of your page views. * Try this: 1. Exclude WPP from Autoptimize’s cache. 2. Purge WP Redis Cache’s cache. 3. Purge Cloudflare’s cache. * [@nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/) these are english forums. Please try communicating in english (use Google Translate if you must) as I don’t speak your language. * Thread Starter [zemase](https://wordpress.org/support/users/zemase/) * (@zemase) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/#post-10370662) * Hi Hector, * thank you very much – the JS exclusion from Autoptimize did the trick as it seems. Views are coming in again. Phew! 🙂 * Keep up the great work, greetings from Germany! * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/#post-10370881) * Glad you got it working, and thanks for letting me know 🙂 * Enjoy the plugin! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Plugin stopped counting views’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) ## Tags * [views](https://wordpress.org/support/topic-tag/views/) * 4 replies * 3 participants * Last reply from: [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * Last activity: [8 years ago](https://wordpress.org/support/topic/plugin-stopped-counting-views/#post-10370881) * Status: resolved