Title: Plugin stopped displaying most recent FB posts
Last modified: August 30, 2016

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# Plugin stopped displaying most recent FB posts

 *  Resolved [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/)
 * Hello,
 * Have the standalone WP version installed. No caching plugin. JSON is enabled.
   The plugin settings are to check every hour. The latest FB post shown is from
   August 20th (8 days ago), but several more recent posts have been posted to the
   FB page since then.
 * WP ver = 4.3
    PHP ver = 5.3.29 plugin ver = 2.3.6
 * Thank you!
 * [https://wordpress.org/plugins/custom-facebook-feed/](https://wordpress.org/plugins/custom-facebook-feed/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6487897)
 * Hey purplepatriot,
 * It looks like this issue is related to a change in how caching works in WordPress
   4.3. We’re working on getting an update to the plugin pushed out to fix this 
   issue today. Apologies for any inconvenience!
 * John
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6487914)
 * No worries, John. Thanks for the quick reply. My client wanted me to look for
   another plugin, but I reassured her and said “Let me investigate this a little
   before we do anything rash.”
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6487938)
 * Hey again,
 * I’ve pushed out an update which should fix this, so if you update the plugin 
   to version 2.5.10 then it should resolve it. As you’re using the Pro version 
   then if you have any issues updating the plugin then please contact us via our
   [Support form](https://smashballoon.com/custom-facebook-feed/support/) on our
   website – the moderators on this forum don’t allow us to conduct support for 
   paid plugins here.
 * Many thanks!
 * John
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488059)
 * Thanks again, John. Worked like a charm! Much appreciated, and a happy client.
   =)
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488063)
 * I love happy clients 🙂 Glad to hear that fixed the issue for you.
 * No obligation of course, but if you like the plugin and support you received 
   would you consider leaving a super-quick [review](https://wordpress.org/support/view/plugin-reviews/custom-facebook-feed)?
   If not, then no worries at all, just thought I’d ask.
 * Just let me know if you have any other issues or questions, and have a great 
   week!
 * John
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488065)
 * Thanks for asking. Already done. =)
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488073)
 * Thanks so much – I really appreciate that 🙂 You rock!
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488209)
 * John,
 * I am opening this ticket back up again because the same issue is happening again.
   BTW, I must have missed this in your previous reply, but I’m not using the Pro
   version. I have version 2.3.7 installed, and it goes days without updating, even
   though there are regular FB posts each day. If I click “Save Changes” on the 
   plugin Settings page (without making any changes at all), then the feed is refreshed.??
 * Thanks again for your help!
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488210)
 * We’ve had a few reports of this happening for some sites and we’re still trying
   to get to the bottom of it. We haven’t been able to replicate the problem on 
   any of our own test sites and only a few users are appearing to have the issue
   which makes it very tricky to troubleshoot. It’s possible that it’s related to
   this WordPress bug: [https://core.trac.wordpress.org/ticket/33561](https://core.trac.wordpress.org/ticket/33561)
   but we’re not positive yet. Are you able to try installing any other Facebook
   plugin ([this one](https://wordpress.org/plugins/ik-facebook/) for example) to
   see whether the same issue occurs?
 * John
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488222)
 * I just wanted to let you know that I’ve pushed out an update to the plugin with
   a workaround for this issue. If you update the plugin and then set the following
   setting to ‘Yes’ then it should fix the auto-update problem: Custom Facebook 
   Feed > Customize > Misc > Misc Settings > Force cache to clear on interval.
 * Let me know if fixes the issue for you.
 * John
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488224)
 * John – this looks to have done the trick. May thanks again!!
 *  Thread Starter [purplepatriot](https://wordpress.org/support/users/purplepatriot/)
 * (@purplepatriot)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488225)
 * John – this looks to have done the trick. Many thanks again!!
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488226)
 * Awesome, glad to hear that, just let me know if you have any other issues.
 * John

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Plugin stopped displaying most recent FB posts’ is closed to new replies.

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 * 13 replies
 * 2 participants
 * Last reply from: [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-stopped-displaying-most-recent-fb-posts/#post-6488226)
 * Status: resolved