Title: Plugin stopped working
Last modified: November 19, 2016

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# Plugin stopped working

 *  Resolved [trizonia](https://wordpress.org/support/users/trizonia/)
 * (@trizonia)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/)
 * Hi there!
 * We’ve been using the plugin for a couple of years on a website we’re managing,
   and since recently it’s suddenly stopped working.
    Issues: 1. On the plugin’s
   settings page, under “Live Preview (your latest track)”, it says “Oups! There’s
   been a error while getting the tracks from Soundcloud. Please reload the page.”.
   We tried to add a new user for testing purposes. It says “wrong username”. We’ve
   tried it with a couple of usernames. 2. On the front-end the plugin tries to 
   load the widget with the player for a moment, and then just shows a grey image
   with the Soundcloud logo. The Latest tracks widget doesn’t display at all (except
   for the Widget title). When looking at the console we see the following error:“
   NetworkError: 404 Not Found – [https://w.soundcloud.com/player/?url=http%3A%2F%2Fapi.soundcloud.com%2Fplaylists%2F&auto_play=false&show_artwork=false&color=3f8097&#8221](https://w.soundcloud.com/player/?url=http%3A%2F%2Fapi.soundcloud.com%2Fplaylists%2F&auto_play=false&show_artwork=false&color=3f8097&#8221);.
 * We’ve tried updating WordPress to its latest version and also tried deactivating
   and reactivating the plugin without any success.
    Any help with this would be
   greatly appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [trizonia](https://wordpress.org/support/users/trizonia/)
 * (@trizonia)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8468331)
 * I’d also like to add that the logs showed this error:
 * Division by zero in …\wp-content\plugins\soundcloud-is-gold\soundcloud-is-gold-
   functions.php on line 289 . We used this link to solve the error:
    [https://wordpress.org/support/topic/offline-warning-division-by-zero-solution/](https://wordpress.org/support/topic/offline-warning-division-by-zero-solution/)
   However this didn’t solve any of the aforementioned problems. Ideas? Help? Anyone?
 *  [theelectricmikeorchestra](https://wordpress.org/support/users/theelectricmikeorchestra/)
 * (@theelectricmikeorchestra)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8472673)
 * Same has happened here.
 *  Looks like either Soundcloud has changed it’s code meaning the plugin can’t 
   find the ID anymore, or the plugin has been hacked. Hopefully it’s the former.
 *  Hopefully the author will come up with a solution.
 *  Thread Starter [trizonia](https://wordpress.org/support/users/trizonia/)
 * (@trizonia)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8473807)
 * Hi theelectricmikeorchestra and thank you very much for your comment and help.
   
   Have you by any chance contacted Soudcloud? I’m asking because from what I can
   see, it doesn’t look like the author is offering support on the plugin anymore.
 *  Plugin Author [TM](https://wordpress.org/support/users/realtm/)
 * (@realtm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8483942)
 * Hi,
 * The plugin recently got a few issues due to someone stealing some of my API’s
   details. I’ve been looking into it with the help of Soundcloud (very helpful 
   people btw).
 * You can now update to 2.3.3 and things should get back to normal.
 * Thank you for your patience and sorry for the inconvenience,
    TM
 *  Thread Starter [trizonia](https://wordpress.org/support/users/trizonia/)
 * (@trizonia)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8487868)
 * TM you are the greatest!!!!
    Thank you so much!! It now works :)!
 *  Plugin Author [TM](https://wordpress.org/support/users/realtm/)
 * (@realtm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8487987)
 * No worries!
 * Do leave a review if you’ve got time 😉
 * Cheers
 *  Thread Starter [trizonia](https://wordpress.org/support/users/trizonia/)
 * (@trizonia)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8489233)
 * I’ve just left a review :).
    Once again, thank you!!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugin stopped working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/soundcloud-is-gold_e3f2f4.svg)
 * [SoundCloud Is Gold](https://wordpress.org/plugins/soundcloud-is-gold/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/soundcloud-is-gold/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/soundcloud-is-gold/)
 * [Active Topics](https://wordpress.org/support/plugin/soundcloud-is-gold/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/soundcloud-is-gold/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/soundcloud-is-gold/reviews/)

## Tags

 * [soundcloud](https://wordpress.org/support/topic-tag/soundcloud/)

 * 8 replies
 * 3 participants
 * Last reply from: [trizonia](https://wordpress.org/support/users/trizonia/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-stopped-working-102/#post-8489233)
 * Status: resolved