Title: Plugin stopped working Last modified: March 7, 2017 --- # Plugin stopped working * Resolved [wpkiller](https://wordpress.org/support/users/wpkiller/) * (@wpkiller) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/) * Hi There, * The plugin stopped working suddenly on all my sites (all using the same GA account). I’ve tried resetting errors – no go. Tried to clear cache – no go. Then I’ve cleared the authorization in order to reauthorize the plugin, but it won’t accept the activation. * Following are the errors I’m getting: * Last Error detected * Last Error: 2017-03-07 08:44:38: exception ‘Google_IO_Exception’ with message‘ Failed to connect to accounts.google.com port 443: Connection timed out’ in / home/khasharon/public_html/wp-content/plugins/google-analytics-dashboard-for- wp/tools/src/Google/IO/Curl.php:86 Stack trace: #0 /home/khasharon/public_html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract. php(135): Google_IO_Curl->executeRequest(Object(Google_Http_Request)) #1 /home/ khasharon/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/ src/Google/Auth/OAuth2.php(313): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))# 2 /home/khasharon/public_html/wp-content/plugins/google-analytics-dashboard-for- wp/tools/src/Google/Auth/OAuth2.php(264): Google_Auth_OAuth2->refreshTokenRequest( Array) #3 /home/khasharon/public_html/wp-content/plugins/google-analytics-dashboard- for-wp/tools/src/Google/Auth/OAuth2.php(240): Google_Auth_OAuth2->refreshToken(‘ 1/al6r2MgXUe0yk…’) #4 /home/khasharon/public_html/wp-content/plugins/google-analytics- dashboard-for-wp/tools/src/Google/Service/Resource.php(215): Google_Auth_OAuth2- >sign(Object(Google_Http_Request)) #5 /home/khasharon/public_html/wp-content/ plugins/google-analytics-dashboard-for-wp/tools/src/Google/Service/Analytics. php(1909): Google_Service_Resource->call(‘get’, Array, ‘Google_Service_…’) #6/ home/khasharon/public_html/wp-content/plugins/google-analytics-dashboard-for- wp/tools/gapi.php(291): Google_Service_Analytics_DataGa_Resource->get(‘ga:81277113′,’ 30daysAgo’, ‘yesterday’, ‘ga:sessions,ga:…’, Array) #7 /home/khasharon/public_html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(429): GADWP_GAPI_Controller- >handle_corereports(‘81277113′, ’30daysAgo’, ‘yesterday’, ‘ga:sessions,ga:…’, Array, ‘qr3_1499526120’) #8 /home/khasharon/public_html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/gapi.php(856): GADWP_GAPI_Controller->get_bottomstats(‘ 81277113′, ’30daysAgo’, ‘yesterday’, false) #9 /home/khasharon/public_html/wp- content/plugins/google-analytics-dashboard-for-wp/admin/ajax-actions.php(108): GADWP_GAPI_Controller->get(‘81277113’, ‘bottomstats’, ’30daysAgo’, ‘yesterday’, false) #10 [internal function]: GADWP_Backend_Ajax->ajax_item_reports(”) #11 / home/khasharon/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array( Array, Array) #12 /home/khasharon/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #13 /home/khasharon/public_html/wp-includes/ plugin.php(453): WP_Hook->do_action(Array) #14 /home/khasharon/public_html/wp- admin/admin-ajax.php(91): do_action(‘wp_ajax_gadwp_b…’) #15 {main} Viewing 5 replies - 1 through 5 (of 5 total) * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8882983) * Hi, * Contact your hosting provider. They should check the functionality of PHP cURL with SSL support. * As shown in the above error, your server fails to connect to Google. * Thread Starter [wpkiller](https://wordpress.org/support/users/wpkiller/) * (@wpkiller) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8883194) * Thank you. Will do. * Thread Starter [wpkiller](https://wordpress.org/support/users/wpkiller/) * (@wpkiller) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8883516) * By the way, one of the sites where the plugin is not working, is not using SSL. So is it still connected? * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8885788) * It doesn’t matter, the SSL support is needed to establish a secured connection between your server (as a client) and Google’s API Server (the server), so it’s unrelated to your website’s default protocol. * For details, see the schema from this page [https://deconf.com/data-usage-policy-extensions/](https://deconf.com/data-usage-policy-extensions/). - This reply was modified 9 years, 3 months ago by [Alin Marcu](https://wordpress.org/support/users/deconf/). - This reply was modified 9 years, 3 months ago by [Alin Marcu](https://wordpress.org/support/users/deconf/). - This reply was modified 9 years, 3 months ago by [Alin Marcu](https://wordpress.org/support/users/deconf/). * Thread Starter [wpkiller](https://wordpress.org/support/users/wpkiller/) * (@wpkiller) * [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8886586) * Yes, thank you, I’ve realized that. * Unfortunately my hosting provide fist claimed it’s an issue with my site. After I’ve made it clear we’re talking about a few sites – there’s silence from the hosting now. * We’ll see. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Plugin stopped working’ is closed to new replies. * ![](https://ps.w.org/google-analytics-dashboard-for-wp/assets/icon.svg?rev=2243225) * [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/reviews/) ## Tags * [errors](https://wordpress.org/support/topic-tag/errors/) * [failure](https://wordpress.org/support/topic-tag/failure/) * 5 replies * 2 participants * Last reply from: [wpkiller](https://wordpress.org/support/users/wpkiller/) * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/plugin-stopped-working-108/#post-8886586) * Status: resolved