Title: Plugin stopped working Last modified: May 3, 2018 --- # Plugin stopped working * Resolved [henry74](https://wordpress.org/support/users/henry74/) * (@henry74) * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/) * Hi Thank you for your plugin. I have been exporting orders each month for a long time. But this month i received this error: ” No export entries were found, please try again with different export filters.” I have tried to remove all filters and just do it by months or by order number range, but any of this seems to be working. * Any help? * versions: woocommerce is a little bit outdated 3.2.6 Plugin version is deluxe 2.5.9 Wordpress: 4.9.5 - This topic was modified 8 years, 1 month ago by [henry74](https://wordpress.org/support/users/henry74/). Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [henry74](https://wordpress.org/support/users/henry74/) * (@henry74) * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/#post-10242432) * Hi I put the plugin in debug mode, and this is what i got: * I tried to unmark the Order Id filter field but it seems not to work, so I put a range from 0-9999 * stdClass Object ( [cron] => 0 [scheduled_export] => 0 [start_time] => 1525342816[ time_limit] => 300 [idle_memory_start] => 2 [encoding] => ISO-8859-1 [delimiter] => , [category_separator] => | [bom] => 1 [escape_formatting] => all [header_formatting] => 1 [limit_volume] => 500 [offset] => 0 [type] => order [description_excerpt_formatting] => 0 [fields] => Array ( [_ywpi_invoice_date] => on [billing_first_name] => on[ billing_last_name] => on [billing_company] => on [_billing_nif] => on [billing_address_1] => on [billing_postcode] => on [billing_city] => on [billing_country_full] => on [order_subtotal_excl_tax] => on [purchase_total_tax] => on [purchase_total_tax_rate_74] => on [purchase_total] => on [_ywpi_invoice_path] => on ) * [export_format] => csv [args] => Array ( [order_brand] => [order_product_vendor] => [order_delivery_dates_filter] => [order_delivery_dates_from] => [order_delivery_dates_to] => [order_booking_dates_filter] => [order_booking_dates_from] => [order_booking_dates_to] => [order_voucher_redeemed] => [order_order_type] => [order_status] => Array ([ 0] => wc-completed ) * [order_dates_filter] => manual [order_dates_from] => 01-04-2018 [order_dates_to] => 30-04-2018 [order_dates_filter_variable] => 0 [order_dates_filter_variable_length] => [order_billing_country] => [order_shipping_country] => [order_user_roles] => [order_coupon] => [order_product] => [order_category] => [order_tag] => [order_ids] => 0-9999 [order_payment] => [order_shipping] => [order_items_digital] => [order_items] => unique [order_items_types] => Array ( [line_item] => line_item ) * [order_flag_notes] => 0 [max_order_items] => 10 [order_orderby] => ID [order_order] => ASC [product_image_formatting] => 1 [gallery_formatting] => 1 [limit_volume] => 500 [offset] => 0 [encoding] => ISO-8859-1 [date_format] => d/m/Y [order_customer] => [order_custom_meta] => Array ( [_billing_nif] => [_wcpdf_invoice_number] = > [_ywpi_invoice_path] => [_ywpi_invoice_date] => ) * ) * [filename] => export_order-2018_05_03-12_20_16-88498331 [idle_memory_end] = > 2 [end_time] => 1525342816 [columns] => Array ( [0] => Ywpi invoice date [1] => Nombre [2] => Apellidos [3] => Empresa [4] => NIF/CIF [5] => Dirección [6] => Codigo Postal [7] => Ciudad [8] => Pais [9] => Subtotal [10] => Impuestos [ 11] => Order Total Tax: RECARGO EQUIVALENCIA 5,2% [12] => Importe Total [13] => Ywpi invoice path ) * [total_rows] => 0 [total_columns] => 0 [data_memory_start] => 2 [order_ids_raw] => Array ( ) * [data_memory_end] => 4 ) * Thread Starter [henry74](https://wordpress.org/support/users/henry74/) * (@henry74) * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/#post-10259792) * Hi ! pls i would appreciate any help. * Thread Starter [henry74](https://wordpress.org/support/users/henry74/) * (@henry74) * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/#post-10259802) * duplicated sorry - This reply was modified 8 years, 1 month ago by [henry74](https://wordpress.org/support/users/henry74/). * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/#post-10260537) * Hi [@henry74](https://wordpress.org/support/users/henry74/), thanks for your patience, can you please open a support ticket via our website as I cannot provide support for our Pro export Plugin on w.org * [https://visser.com.au/premium-support/](https://visser.com.au/premium-support/) * I can respond to this immediately once opened on our website and get this sorted with you 🙂 Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Plugin stopped working’ is closed to new replies. * ![](https://ps.w.org/woocommerce-exporter/assets/icon-256x256.png?rev=986329) * [Store Exporter – Export WooCommerce Products, Orders, Subscriptions, Customers](https://wordpress.org/plugins/woocommerce-exporter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-exporter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-exporter/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-exporter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-exporter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-exporter/reviews/) * 4 replies * 2 participants * Last reply from: [Michael Visser](https://wordpress.org/support/users/visser/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-136/#post-10260537) * Status: resolved