Title: plugin stopped working
Last modified: August 15, 2021

---

# plugin stopped working

 *  Resolved [elakademiapost](https://wordpress.org/support/users/elakademiapost/)
 * (@elakademiapost)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/)
 * Hi,
 * My website was working will with your plugin but suddenly it stopped showing 
   the linking words in the new articles. I checked it, the old ones also are not
   linked properly.
 * Also, exporting keywords didn’t work.
 * what should i do?
 * [removed by moderator]
    -  This topic was modified 4 years, 10 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stopped-working-221%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14769385)
 * Please don’t offer to send or post logon credentials on these forums:
 * `https://wordpress.org/support/guidelines#the-bad-stuff`
 * You can contact the author on their own site and, once there, the discussion 
   is between the two of you. However, it is not OK to enter or send site credentials
   on these forums. We don’t want to encourage others (who are less reputable) to
   do similar things. It’s a fine line, but one that we need to enforce. Thanks 
   for your cooperation.
 *  Thread Starter [elakademiapost](https://wordpress.org/support/users/elakademiapost/)
 * (@elakademiapost)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14769773)
 * Thanks steve, waiting for plugin support to send me email to check my website.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14769778)
 * If you’re going that route, please keep it to email and not in these forums.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14770337)
 * [@internallinkjuicer](https://wordpress.org/support/users/internallinkjuicer/)
   I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean
   well but please _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us escalating
   this to the plugins team.**
 * It’s never necessary to do that. Here’s why.
 * There are many ways to get information you need and accessing the user’s site
   is not one of them. That’s going too far.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of 
      the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again.
    - Ask the user for the step-by-step on how they can reproduce the problem.
 * You get the idea.
 * Volunteer support is not easy. But these forums need to a safe place for all 
   users, experienced or new. Accessing their system that way is a short cut that
   will get you into real trouble in these forums.
 * You’ve been placed on “modwatch” until we’re convinced such postings have stopped.
   Your account has *not* been banned, we just want to check things for a while 
   before they’re public. If you wish to take issue with this, contact moderators
   via the #forums channel on slack ([https://make.wordpress.org/slack](https://make.wordpress.org/slack))
 *  Thread Starter [elakademiapost](https://wordpress.org/support/users/elakademiapost/)
 * (@elakademiapost)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14771599)
 * [@internallinkjuicer](https://wordpress.org/support/users/internallinkjuicer/)
   how is my issue resolved? it is not working till now!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘plugin stopped working’ is closed to new replies.

 * ![](https://ps.w.org/internal-links/assets/icon.svg?rev=2003902)
 * [Internal Link Juicer: SEO Auto Linker for WordPress](https://wordpress.org/plugins/internal-links/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/internal-links/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/internal-links/)
 * [Active Topics](https://wordpress.org/support/plugin/internal-links/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/internal-links/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/internal-links/reviews/)

## Tags

 * [stopped working](https://wordpress.org/support/topic-tag/stopped-working/)

 * 5 replies
 * 3 participants
 * Last reply from: [elakademiapost](https://wordpress.org/support/users/elakademiapost/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-stopped-working-221/#post-14771599)
 * Status: resolved