Title: Plugin Stopped Working? Last modified: March 29, 2022 --- # Plugin Stopped Working? * Resolved [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/) * Hello, * When I first installed the plugin, Security Headers reported an “A” Security Report Summary. I haven’t made any changes but now Security Headers is reporting an “F” grade. Is there a problem with the plugin (or Security Headers)? Sucuri also is not recognizing the security headers. * Thanks, * Stephen * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stopped-working-236%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-stopped-working-236/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-stopped-working-236/page/2/?output_format=md) * Plugin Author [Andrea Ferro](https://wordpress.org/support/users/unicorn03/) * (@unicorn03) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15506801) * Hi [@auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) , Thank you for using **Headers Security Advanced & HSTS WP. **We’ve done a quick check on a listing and can’t find any problems with _version 4.8.3_ of** Headers Security Advanced & HSTS WP.** * Before opening an investigation for any urgent patches we ask you to perform the following procedure: * **1 – **Verify that the plugin is updated with the latest **version 4.8.3 **_( if the plugin is already updated, please follow point 2)_ **2 – **Disable and Reactivate the plugin and run the test again. **3 – **In case points 1 and 2 above do not work we ask you to delete and reinstall the plugin. * _N.B. If you use cache or external cache managers I ask you to empty them._ * _[ [Signature deleted](https://wordpress.org/support/guidelines/#do-not-spam)]_ - This reply was modified 4 years, 2 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). - This reply was modified 4 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507031) * Hello Andrea, * Yes, it is Version 4.8.3 . * Thanks. * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507142) * Hi Andrea, * I had deactivated the plugin and reactivated it prior to the request. I just did so again and the result is the same. I just un-installed and re-installed the plug and the result is the same. (I cleared all caches including Cloudflare…) * Stephen * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507490) * Side note: [@unicorn03](https://wordpress.org/support/users/unicorn03/) Please lose the signature. It is not needed and frankly a little spammy. * Plugin Author [Andrea Ferro](https://wordpress.org/support/users/unicorn03/) * (@unicorn03) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507661) * Hi [@auctionsavvy](https://wordpress.org/support/users/auctionsavvy/), in order to offer you the best assistance I ask you some information to solve the problem as soon as possible…was cloudflare already installed when you made the grade A test? * There are some configurations to check in cloudflare and I will help you as soon as possible by checking your website. * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507727) * Yes, Cloudfare was already active when I first installed your plugin. None of the Cloudflare settings have been changed(as far as I can remember), but if there is anything you want me to check let me know. * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507731) * As a test I just paused Cloudflare and I got an A Rating. What setting in Cloudflare may have triggered this? * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507739) * I re-enabled Cloudflare, cleared cache both in Cloudflare and WordPress, and still have an A. * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507755) * What Cloudflare settings may be problematic? This may have been a blip, but if I can prevent it from happening again I would like to do so. * Thanks, * Stephen * Plugin Author [Andrea Ferro](https://wordpress.org/support/users/unicorn03/) * (@unicorn03) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507757) * Hi [@auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) , by deactivating and reactivating cloudflare you don’t find any anomaly anymore right? * I hope the assistance provided was helpful to you. * _You may experience this issue when updating cloudflare features, also if it happens again try to disable or restart the service so that the machine can restart regenerating the configurations._ * If you liked the plugin and the simplicity we hope for your review thanks. * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15507841) * Thanks Andrea for the information. Much appreciated. * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15508502) * Hi Andrea, * The plugin stopped working again. I deleted plugin in and paused Cloudflare. Added back the plugin and reactivated Cloudflare. It is working again, but I think there is a problem. Do you know which Cloudflare setting may be interfering with the plugin? * Thanks, * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15510301) * Andrea, * I checked this morning and the plugin has stopped working again. * Stephen * Thread Starter [auctionsavvy](https://wordpress.org/support/users/auctionsavvy/) * (@auctionsavvy) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15510315) * Pausing Cloudflare and clearing the cache doesn’t change the results. Still an“ F”. Which makes be believe the Cloudflare is not the issue. * Stephen * Plugin Author [Andrea Ferro](https://wordpress.org/support/users/unicorn03/) * (@unicorn03) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-236/#post-15510912) * Hi** [@auctionsavvy](https://wordpress.org/support/users/auctionsavvy/),** we are checking your report as soon as we find the error on some websites that use cloudflare I can help you with the procedure or instructions to proceed. * tank you Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-stopped-working-236/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-stopped-working-236/page/2/?output_format=md) The topic ‘Plugin Stopped Working?’ is closed to new replies. * ![](https://ps.w.org/headers-security-advanced-hsts-wp/assets/icon.svg?rev=3102785) * [Headers Security Advanced & HSTS WP](https://wordpress.org/plugins/headers-security-advanced-hsts-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/headers-security-advanced-hsts-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/headers-security-advanced-hsts-wp/) * [Active Topics](https://wordpress.org/support/plugin/headers-security-advanced-hsts-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/headers-security-advanced-hsts-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/headers-security-advanced-hsts-wp/reviews/) * 19 replies * 3 participants * Last reply from: [Andrea Ferro](https://wordpress.org/support/users/unicorn03/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/plugin-stopped-working-236/page/2/#post-15541464) * Status: resolved