Title: Plugin stopped working
Last modified: March 12, 2024

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# Plugin stopped working

 *  Resolved [printworx](https://wordpress.org/support/users/printworx/)
 * (@printworx)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-274/)
 * All products (on all of my websites with the plugin) stopped working (some time
   ago) as they should. You can select one option and then the other options disappear/
   are not selectable. A lot of products are not available while they should be .
   Also there is a error “DISABLE_WP_CRON config setting set to true, please change
   to false otherwise some features may not work as expected” when i want to bulk
   add products.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stopped-working-274%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [helloprint](https://wordpress.org/support/users/helloprint/)
 * (@helloprint)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-274/#post-17493247)
 * Hi, can you please email the last 6 digits of your API key(s) to [api@helloprint.com](https://wordpress.org/support/topic/plugin-stopped-working-274/api@helloprint.com?output_format=md)
   so we can verify your settings. With regards to DISABLE_WP_CRON this is a notification
   that you’d need to update your config settings in order to resolve, see for example
   this thread [https://addify.store/how-to-enable-and-disable-cron-in-wordpress/](https://addify.store/how-to-enable-and-disable-cron-in-wordpress/)
 *  [dilwsi](https://wordpress.org/support/users/dilwsi/)
 * (@dilwsi)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-274/#post-17493807)
 * Hi There
 * We have the exact same issue.
   Can you please let us know how to resolve.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin stopped working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/helloprint_82659a.svg)
 * [Plug your WooCommerce into the largest catalog of customized print products from Helloprint](https://wordpress.org/plugins/helloprint/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/helloprint/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/helloprint/)
 * [Active Topics](https://wordpress.org/support/plugin/helloprint/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/helloprint/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/helloprint/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [dilwsi](https://wordpress.org/support/users/dilwsi/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-stopped-working-274/#post-17493807)
 * Status: resolved