Plugin stopped working after update

  • Resolved emilling

    (@emilling)


    8 years, 4 months ago

    After updating to 6.0 my embedded forms aren’t working. There is shortcode in my sidebar widget however it’s not pulling my forms. The plugin still seems to be working in the backend, but I can’t see anything in the front end.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • April Roy

    (@awapril)

    8 years, 4 months ago

    I have the same problem…

    rossifra

    (@rossifra)

    8 years, 4 months ago

    Me too I have the same problem…

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 years, 4 months ago

    Hello!

    Hope you’re doing well!

    In latest Hustle version there are new changes added; the forms are separated into
    three categories Pop-ups, Slide In and Embed forms. Please create a new form, from Hustle > Embeds, set the Shortcode type to Live and use this shortcode to show embeded form.

    Please see this screesnhot

    Let us know if you have any questions!

    Kind regards,
    Nastia

    rossifra

    (@rossifra)

    8 years, 4 months ago

    Hi Nastia
    Thanks for your help, i followd your instruction, but still there is no pop up on my site.
    what can i do else?

    Kind regards
    Corinna

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 years, 4 months ago

    Hello @rossifra

    Hope you’re doing well!

    Above instructions are to create embed opt-ins that can be added to a sidebar or/end loaded with shortcode on a page. To create a popup, please go to Hustle > PopUps.

    If a popup is created and still not showing, this can be a conflict between the plugins. Please run a quick test, deactivate all the plugins except Hustle, switch to a default WordPress theme and check if the opt-in showing up. If it is, please activate one plugin at the time, every time checking the front end. This way you know which plugin can cause this

    If the issue still persist, per WordPress forum regulations, please create a new thread and describe the issue you have.

    Kind regards,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 years, 2 months ago

    Hello @emilling

    Hope all is well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day and take care!

    Cheers,
    Nastia

Viewing 6 replies - 1 through 6 (of 6 total)

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