Title: Plugin Stopped Working (Cleared Cache & Changed Image Title)
Last modified: January 16, 2019

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# Plugin Stopped Working (Cleared Cache & Changed Image Title)

 *  Resolved [osc9784](https://wordpress.org/support/users/osc9784/)
 * (@osc9784)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stopped-working-cleared-cache-changed-image-title/)
 * Hello,
 * The plugin used to work and stopped working suddenly, and does not replace the
   image.
 * Per your recommendations on earlier threads, I cleared the cache and even changed
   the image title. I messed around with both options (replace image vs. replace
   image and re-write title/links etc.) and nothing is working.
 * The only thing I can think of, is that we recently updated to PHP 7.0.33 – but
   I don’t know if that would cause the issue.
 * Let me know your thoughts and I appreciate your help.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * (@shortpixel)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stopped-working-cleared-cache-changed-image-title/#post-11116361)
 * Hello [@osc9784](https://wordpress.org/support/users/osc9784/)
    thanks for your
   message and for using EMR.
 * I’ve just put together an article that should deal (also) with your case, could
   you please [check it](https://shortpixel.helpscoutdocs.com/article/158-in-enable-media-replace-the-image-isnt-replaced-why)
   and see if it helps you?
 * I would appreciate your follow-up on this,
    Alex
 *  Thread Starter [osc9784](https://wordpress.org/support/users/osc9784/)
 * (@osc9784)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stopped-working-cleared-cache-changed-image-title/#post-11150094)
 * Hello,
 * I followed your instructions
    -turned off my CDN while editing -purged caches
   from all plugins (Auto-Optimize and W3 Total Cache)
 * It didn’t work.
 * I then downgraded the plugin to version 3.2.5 and it did’t work. I then put the
   plugin back to the most recent version.
 * Finally went into my chrome browser > clear browser data > clear cached images
   and files. This finally did the trick.
 * I appreciate your help in trouble shooting this problem.
 * Thanks and please close the ticket.
 *  Plugin Author [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * (@shortpixel)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stopped-working-cleared-cache-changed-image-title/#post-11152527)
 * [@osc9784](https://wordpress.org/support/users/osc9784/) thank you for your follow-
   up on this, glad to hear that clearing the browser’s cache did the trick 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Stopped Working (Cleared Cache & Changed Image Title)’ is closed
to new replies.

 * ![](https://ps.w.org/enable-media-replace/assets/icon-256x256.png?rev=1940728)
 * [Enable Media Replace](https://wordpress.org/plugins/enable-media-replace/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enable-media-replace/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enable-media-replace/)
 * [Active Topics](https://wordpress.org/support/plugin/enable-media-replace/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enable-media-replace/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enable-media-replace/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stopped-working-cleared-cache-changed-image-title/#post-11152527)
 * Status: resolved