Title: Plugin stops tracking search engine hits
Last modified: February 13, 2019

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# Plugin stops tracking search engine hits

 *  [marianhaertel](https://wordpress.org/support/users/marianhaertel/)
 * (@marianhaertel)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/)
 * Hello,
 * the plugin suddenly stopped tracking search engine hits. Exactly the evening 
   of the las day of January. As the site still is listed in Google (and I also 
   wouldn’t know why not), the issue must be somewhere with the plugin, but I cannot
   figure where 😉
 * Please help.
 * – Marian
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stops-tracking-search-engine-hits%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Ward Graham](https://wordpress.org/support/users/eagrayhamgmailcom/)
 * (@eagrayhamgmailcom)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11265314)
 * I opened a new issue on github. this has been an issue for a while now and not
   getting any love. This is an exceptional plugin from some exceptionally talented
   programmers. TY!
    [https://github.com/wp-statistics/wp-statistics/issues/235](https://github.com/wp-statistics/wp-statistics/issues/235)
 *  [tomdkat](https://wordpress.org/support/users/tomdkat/)
 * (@tomdkat)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11293810)
 * I’m experiencing this issue as well. In Wordfence, I can see visitors coming 
   to our site from Google but WP Statistics never shows any search engines as referring
   sites. Weird.
 * Peace…
 *  [st3phan76](https://wordpress.org/support/users/st3phan5/)
 * (@st3phan5)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11349971)
 * I had the same issue. Not giving up playing with my firewall an the settings 
   of this plugin, I removed some bots from the robot-list under menu ‘exceptions’.“
   Et voilá” … search engine hits came back to my display in stats … The bots I 
   removed are called googlebot, bingbot and so on. Just the search engines you 
   need/have aktivated to display. Don’t forget to disable the update of this list.
 * good luck!
    -  This reply was modified 7 years, 2 months ago by [st3phan76](https://wordpress.org/support/users/st3phan5/).
 *  [tomdkat](https://wordpress.org/support/users/tomdkat/)
 * (@tomdkat)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11404301)
 * [@st3phan5](https://wordpress.org/support/users/st3phan5/) : Thanks for the information!!!!
   I just made some adjustments and I’ll see if I start seeing search engine stats.
 * Thanks again!
 * Peace…
 *  [Ward Graham](https://wordpress.org/support/users/eagrayhamgmailcom/)
 * (@eagrayhamgmailcom)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11468070)
 * still no search hits recorded. my ticket on github was closed with the comment
   below. I am also using WassUP and seeing the search hits
 * “Search Engine Referrals and Words are highly dependent on the search engines
   providing the information to us. Unfortunately, we can’t do anything about it;
   we report everything we receive.”
 * from WassUp
    2019-04-25 14:13:47 Referrer: [https://www.google.com/](https://www.google.com/)
   Hostname: 2600:1017:b126:a144:0:48:1638:101 SEARCH ENGINE: Google (page: 1)KEYWORDS:(
   not provided) us OS: Android 6 BROWSER: Chrome 73 Mobile
 *  [tomdkat](https://wordpress.org/support/users/tomdkat/)
 * (@tomdkat)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11470484)
 * I’m in the same boat as Ward Graham. I made the changes suggested by st3phan5
   and no search hits are being recorded. 🙁
 *  [Ward Graham](https://wordpress.org/support/users/eagrayhamgmailcom/)
 * (@eagrayhamgmailcom)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11471746)
 * I see what is happening. the hit is being recorded as a visitor and not as referred
   from search. Also in the DB the referred column is being populated with the local
   site URL that I suspect is perhaps from a stale variable or other. the search
   table has zero entries. hope this helps
 *  [tomdkat](https://wordpress.org/support/users/tomdkat/)
 * (@tomdkat)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11473557)
 * Wow, that’s great information! How did you figure that out? I’ll have to check
   my sites to see if I can see the same pattern.
 * Thanks!
 * Peace…

Viewing 8 replies - 1 through 8 (of 8 total)

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 * 8 replies
 * 4 participants
 * Last reply from: [tomdkat](https://wordpress.org/support/users/tomdkat/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-stops-tracking-search-engine-hits/#post-11473557)
 * Status: not resolved