Title: Plugin stuck on “Loading”
Last modified: December 8, 2021

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# Plugin stuck on “Loading”

 *  Resolved [apoqonwebdev](https://wordpress.org/support/users/apoqonwebdev/)
 * (@apoqonwebdev)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/)
 * Plugin is stuck loading, which php file needs to be edited to include
    “<?php
   echo do_shortcode(‘[Rich_Web_Video id=”1″]’);?> ” ?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [richteam](https://wordpress.org/support/users/richteam/)
 * (@richteam)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/#post-15146958)
 * Dear apoqonwebdev.
 * Thank you for the topic.
 * If you want to put on one page you need to put this shortcode.
 * [Rich_Web_Video id = “1”]
 * Please, check if you have all the Video correctly placed or not on the slider.
   And if you add mp4 video you need to put the image from the video.
 * Thank you very much.
 * Best, Rich-Web.
 *  Thread Starter [apoqonwebdev](https://wordpress.org/support/users/apoqonwebdev/)
 * (@apoqonwebdev)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/#post-15148300)
 * Yes, I’ve added that shortcode and it’s still stuck on loading. I am attempting
   to create a slider with Youtube videos and not MP4s.
 *  Plugin Author [richteam](https://wordpress.org/support/users/richteam/)
 * (@richteam)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/#post-15150789)
 * Dear apoqonwebdev.
 * Please watch the video where you wanted to add a video in the right place, did
   you put it or not?
 *  1. To add a video, click on “Add Video”.
    2. To link to another page you need
   to put “Website link” here.
 * We think this is a problem.
 * Thank you very much.
 * Best, Rich-Web.
 *  Plugin Author [richteam](https://wordpress.org/support/users/richteam/)
 * (@richteam)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/#post-15150807)
 * Dear apoqonwebdev.
 * Our priority for us is the quality of customer service and their satisfaction.
 * Please, you can give us link to your page where we can see the slider. We need
   to see the problem in order to solve it. Sorry for bothering.
 * We’re waiting for your answer.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin stuck on “Loading”’ is closed to new replies.

 * ![](https://ps.w.org/slider-video/assets/icon-128x128.png?rev=2635372)
 * [Video Slider - Slider Carousel](https://wordpress.org/plugins/slider-video/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/slider-video/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/slider-video/)
 * [Active Topics](https://wordpress.org/support/plugin/slider-video/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/slider-video/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/slider-video/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [richteam](https://wordpress.org/support/users/richteam/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-4/#post-15150807)
 * Status: resolved