Title: Plugin Stuck on Loading Last modified: July 21, 2025 --- # Plugin Stuck on Loading * Resolved [pophatesflops](https://wordpress.org/support/users/pophatesflops/) * (@pophatesflops) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/) * Hello, * I have been trying to get version 7.3.3 of this plugin working for a couple of days but I’m having some trouble. For the past few days, I received a loading symbol on both the front page where the plugin should be showing and in the admin section. * Today it has changed somewhat in that the loading screen is still present on the page, but in the admin section I have the message, “Looks like your site’s activity is a little low right now. Spread the word and come back later!” * I have disabled the Autoptomize plugin I had activated but this didn’t seem to change anything. * Here’s a copy of the debug info: * ```wp-block-code Plugin ConfigurationPerformance Nag: InactiveLog Limit: NoLog Views From: EveryoneData Caching: Yes, 1 minuteData Sampling: NoExternal object cache: NoWPP_CACHE_VIEWS: NoSystem InfoPHP version: 8.1.32PHP extensions: Core, date, libxml, pcre, sqlite3, filter, hash, intl, json, mbstring, SPL, session, PDO, pdo_sqlite, Reflection, standard, mysqlnd, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dh_php_ext, dom, exif, fileinfo, ftp, gd, gettext, iconv, imap, mysqli, openssl, pcntl, pdo_mysql, zlib, posix, pspell, sodium, SimpleXML, soap, sockets, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, Phar, imagick, Zend OPcacheAVIF support: YesWebP support: YesDatabase version: 8.0.28-0ubuntu0.20.04.3InnoDB availability: DEFAULTWordPress version: 6.8.2Multisite: NoActive plugins: Age Gate 3.7.1, Akismet Anti-spam: Spam Protection 5.4, Author Avatars List/Block 2.1.24, Autocomplete WooCommerce Orders 3.4.4, AX-Comments 1.0.5, AX-Media 1.7.1, AX-PhotoMixer 1.0, AX-Plus 1.93, AX-Socials 1.2.35, bunny.net 2.3.5, CCBill Payment Gateway - WooCommerce Subscriptions 4.0.6, Code Snippets 3.6.8, Contact Form 7 6.1, DreamHost Panel Login 1.0.0, Edit Author Slug 1.9.1, Front End PM PRO 11.4.5, Hester Core 1.0.9, Meks Smart Author Widget 1.1.5, Metrics Query 1.0.3, Nav Menu Roles 2.1.2, Poll Maker 5.9.1, Real-Time Find and Replace 4.3, Send Users Email 1.6.2, Smart Slider 3 3.5.1.27, String Locator 2.6.7, Temporary Login Without Password 1.9.3, The SEO Framework 5.1.2, Ultimate Member 2.10.5, Ultimate Member - WooCommerce 2.3.0, User Switching 1.9.2, Widget Options 4.1.1, WooCommerce 10.0.2, WooCommerce.com Update Manager 1.0.3, WooCommerce Memberships 1.27.2, WooCommerce Min/Max Quantities 5.0.4, WooCommerce Order Status Control 1.16.0, WooCommerce Product Add-Ons 7.2.1, WooCommerce Subscriptions 7.7.0, WooCommerce Vendo Gateway 2.5.0, WordPress Popular Posts 7.3.3, WPBakery Page Builder 8.1, WP Extended Search 2.2.1, WP Mail Logging 1.14.0Theme: BlogHash (1.0.21) by Peregrine themes ``` * I’m happy to post a link to the website as well but there is adult content on there so not sure if it’s appropriate. * Thank you for your help! Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18564299) * Hi @pophatesflop, * Please use my [contact form](https://cabrerahector.com/about/#say-hi) to share the link privately so I can have a look. We can continue the discussion here afterwards. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18564744) * Got your message, thanks! * It looks like you’re using something to offload site assets onto a CDN? I’m seeing this in the HTML code: * ```wp-block-code https://YOUR-SITE.b-cdn.net/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js?ver=7.3.3 ``` * Try excluding **/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min. js** from the CDN so it loads directly from your server instead (it’s a 1.45 KB file after Gzip compression, your page load performance will not be affected by this), clear your site’s page cache (if there’s one) and check again. * Thread Starter [pophatesflops](https://wordpress.org/support/users/pophatesflops/) * (@pophatesflops) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18565594) * Hi Hector, * Thanks for your quick response! You’re right, I’m using the bunny plugin for CDN management. * I asked their support about excluding the page from the CDN and they ran me through it. According to them, I should now have disabled caching for that js file. * Weirdly, when I look at the page source it’s still showing: * ```wp-block-code https://YOUR-SITE.b-cdn.net/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js?ver=7.3.3 ``` * Unfortunately the issue is still persisting. Is there anything else I may need to be excluding from the CDN? * Thank you! * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18565811) * Might want to reach out to their support team again as apparently the wpp.min. js file has not been excluded from the CDN yet. * Before you do that though, if you’re using a page caching plugin (or if your hosting is doing the page caching for you) that might explain why you’re still seeing that CDN URL. In such case you’d need to clear the page cache so changes are applied to your website immediately. * Thread Starter [pophatesflops](https://wordpress.org/support/users/pophatesflops/) * (@pophatesflops) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18567174) * Hi Hector, * I followed up with bunny and it turns out the first method they gave me wasn’t quite right. Luckily they’ve given me a second method to do this which worked! * If anyone else is having troubles with using the Popular Posts plugin with bunny CDN, try following these steps: * In the Bunny plugin page in the admin section of your WordPress site, click on the CDN tab. Scroll down to the “Excluded Paths” section, and enter the following in the text box: “*_/wp-content/plugins/wordpress-popular-posts/_*” * This should exclude the CDN from accessing the plugin files which makes the plugin work perfectly. * Thank you so much for your help Hector and for making a great plugin! 🙂 I appreciate your time! * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18567464) * Glad to know that you were able to sort it out! And thank you for sharing the solution here. Hopefully it’ll help someone with a similar / the same issue in the future 🙂 Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Plugin Stuck on Loading’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) * 6 replies * 2 participants * Last reply from: [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * Last activity: [10 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-stuck-on-loading-5/#post-18567464) * Status: resolved