Title: [Plugin: Subscribe2] Bouncebacks
Last modified: August 20, 2016

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# [Plugin: Subscribe2] Bouncebacks

 *  Resolved [Burger23](https://wordpress.org/support/users/burger23/)
 * (@burger23)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-subscribe2-bouncebacks/)
 * I am trying to figure out what is happening to bouncebacks- email that has a 
   bad email address. I contacted GoDaddy, but they claim,of course, that it is 
   not their issue. I am not clear who is actually sending the emails. GoDaddy said
   to check the code in Subscribe2 to see how boucebacks are handled.
 * I know that I have a few bad email addresses- but nothing ever bounces back. 
   People with email addresses that I know are good report that they are getting
   the email notofication. Can anyone help me solve this issue
 * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-subscribe2-bouncebacks/#post-2828995)
 * [@burger23](https://wordpress.org/support/users/burger23/),
 * Subscribe2 does not handle bounced emails – it does not require a mailbox setting
   to work in the first place.
 * You can look at the ‘sender’ details used by Subscribe2 by looking in Subscribe2-
   >Settings and seeing what is selected under the “Send Email From:” drop down.
 * If that looks like one of your user account it will be using the email address
   linked to that account in the profile and bounces should go back to that address.
 * I say should but hosting servers can sometimes re-write the headers and the bounce
   back goes to a completely different address.
 *  Thread Starter [Burger23](https://wordpress.org/support/users/burger23/)
 * (@burger23)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-subscribe2-bouncebacks/#post-2829118)
 * Thanks so much for responding.
    I must admit that I am not at all clear who is
   sending my Blog email notifications. The domain, gradyimages.com, is registered
   with GoDaddy.com. I would think that they would send. But, after talking with
   them, they claim there is no outgoing emails from them. I live in Seattle, and
   use Comcast.net. But I doubt if they send emails since they enails are web-based.
   That leaves WordPress.com or WordPress.org. Frankly, first, I do not undersatnd
   the differnce between them- and secondly, how, or if, they fit into the email
   situation.
 * Thanks for trying to help me understand this!
    Chris
 * NOTE: The “Send Email From:” is GradyImages – Photography, Not sure who this 
   is associsted with
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-subscribe2-bouncebacks/#post-2829127)
 * [@burger23](https://wordpress.org/support/users/burger23/),
 * If “GradyImages – Photography” is the name of your blog then the email address
   is fictional but on-domain. For Godaddy it works so much better of the email 
   address used really exists.
 * If “GradyImages – Photography” is the user name of one of your user accounts 
   though (See the Users-> All Users page) then Subscribe2 will be using the email
   address linked to that user account.
 * Lastly, the GoDaddy server IS sending your email despite what their pretty useless
   tech people are saying – unless of course you have insatlled and configured another
   mailing plugin to send your emails via an authenitcated server – but then if 
   you’d done that you would remember having done it, and not be asking for help
   on here!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Subscribe2] Bouncebacks’ is closed to new replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-subscribe2-bouncebacks/#post-2829127)
 * Status: resolved