Title: [Plugin: Subscribe2] Subsc2 – now cannot subscribe
Last modified: August 20, 2016

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# [Plugin: Subscribe2] Subsc2 – now cannot subscribe

 *  [lvmultimedia](https://wordpress.org/support/users/lvmultimedia/)
 * (@lvmultimedia)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/)
 * a visitor just emailed me and said that subscribe 2 says “Sorry, there seems 
   to be an error on the server. Please try again later. ” when trying to add her
   email address. I tried and get the same error. I’ve not added any new plugins,
   and this has worked up until a few days ago
 * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525336)
 * [@lvmultimedia](https://wordpress.org/support/users/lvmultimedia/),
 * You are seeing this because, for some reason, the confirmation email that Subscribe2
   is trying to send is reporting back that sending failed.
 * Check that your Subscribe2->Settings are configured to send from an email address
   that is on the same domain as your blog (by this I mean that if your blog is 
   [http://www.example.com](http://www.example.com) then the emails should come 
   from an address like [admin@example.com](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/admin@example.com?output_format=md)).
 * If that all looks okay then ask your hosting provider why they are blocking your
   emails.
 *  Thread Starter [lvmultimedia](https://wordpress.org/support/users/lvmultimedia/)
 * (@lvmultimedia)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525537)
 * Thanks Matty, I have a support ticket entered to my Hosting provider …. but as
   I was checking to make sure the email address of the domain was the one in use
   in the Subscribe2 settings, I decided to try registering another one of my emails.
   The first one I tried was the one I was already subscribed with, and subscribed2
   replied that I was already subscribed, so that part works. Then I tried another
   email address and received the error message… then, when I went to look at the
   list of subscribers, of which my first email address was already confirmed as
   being on it… there weren’t ANY subscribers. the list is empty, even though subscribe2
   told me I couldn’t use an email that was already subscribed.
    any ideas why this
   would happen?
 *  Thread Starter [lvmultimedia](https://wordpress.org/support/users/lvmultimedia/)
 * (@lvmultimedia)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525538)
 * oh, and I do receive notifications when new posts are posted.
 *  Thread Starter [lvmultimedia](https://wordpress.org/support/users/lvmultimedia/)
 * (@lvmultimedia)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525539)
 * Hi MattyRob,
    The response I received from my hosts: Please make sure you have
   enabled SMTP authentication in the script with a valid mail ID and password.
 * I do know HOW to do this, but not sure WHERE to do this in the Subscribe2 script.
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525540)
 * [@lvmultimedia](https://wordpress.org/support/users/lvmultimedia/),
 * There isn’t way where to put the information in Subscribe2, you need another 
   plugin.
 * You could try [this code](http://subscribe2.wordpress.com/2008/05/15/smtp-mailer/)
   or use the [SMTP Mailer plugin](http://wordpress.org/extend/plugins/wp-mail-smtp/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: Subscribe2] Subsc2 – now cannot subscribe’ is closed to new 
replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-subscribe2-subsc2-now-cannot-subscribe/#post-2525540)
 * Status: not resolved