Title: [Plugin: Support Tickets] submit button does nothing
Last modified: August 19, 2016

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# [Plugin: Support Tickets] submit button does nothing

 *  [aehageman](https://wordpress.org/support/users/aehageman/)
 * (@aehageman)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/)
 * submit button does not work.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [blogedwin](https://wordpress.org/support/users/blogedwin/)
 * (@blogedwin)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/#post-1864688)
 * same problem here
 *  [janmichalicka](https://wordpress.org/support/users/janmichalicka/)
 * (@janmichalicka)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/#post-1864747)
 * I spent several hours try to figure this problem out.
 * And then.. clever idea. I’ve removed the Ajax code and it works.
 * To fix this, open file **support-tickets/scripts.js**
    an delete following lines
   at the beginning of this file:
 *     ```
       try {
               jQuery('div.suptic.form > form').ajaxForm({
                   beforeSubmit: supticBeforeSubmit,
                   dataType: 'json',
                   success: supticProcessJson
               });
           } catch (e) {
           }
       ```
   
 * Save this file, upload back to your webhosting and that’s it.
 *  [petervanderdoes](https://wordpress.org/support/users/petervanderdoes/)
 * (@petervanderdoes)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/#post-1864753)
 * I’m thinking about forking the WordPress Plugin: Support Tickets. Feedback is
   needed. [http://bit.ly/ePFW17](http://bit.ly/ePFW17)
 *  [Scott Winterroth](https://wordpress.org/support/users/countrymusicchicago/)
 * (@countrymusicchicago)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/#post-1864769)
 * Yes, this worked for me.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: Support Tickets] submit button does nothing’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/support-tickets.svg)
 * [Support Tickets](https://wordpress.org/plugins/support-tickets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/support-tickets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/support-tickets/)
 * [Active Topics](https://wordpress.org/support/plugin/support-tickets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/support-tickets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/support-tickets/reviews/)

 * 4 replies
 * 5 participants
 * Last reply from: [Scott Winterroth](https://wordpress.org/support/users/countrymusicchicago/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-support-tickets-submit-button-does-nothing/#post-1864769)
 * Status: not resolved