Title: [Plugin: Support Tickets] Change outbound email
Last modified: August 19, 2016

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# [Plugin: Support Tickets] Change outbound email

 *  [toastmmm](https://wordpress.org/support/users/toastmmm/)
 * (@toastmmm)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/plugin-support-tickets/)
 * when someone opens a ticket they recieve an email from [WordPress@domain.com](https://wordpress.org/support/topic/plugin-support-tickets/WordPress@domain.com?output_format=md)
 * where can I specify the sending email?
 * thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [miguelnetto](https://wordpress.org/support/users/miguelnetto/)
 * (@miguelnetto)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/plugin-support-tickets/#post-1329161)
 * Hi toastmmm
 * I m using WP 2.9.2 and found one plugin in [http://www.samburdge.co.uk/wordpress/wordpress-change-default-email-address-plugin](http://www.samburdge.co.uk/wordpress/wordpress-change-default-email-address-plugin)–
   works fine !
 * Before upload to your server just edit two lines in the unique php (see a note
   inside the file ‘Configure it’.
 * I think is good because you dont need edit all the time the WP files class-phpmailer.
   php and class-smtp.php when make updates.
 *  [mwortman](https://wordpress.org/support/users/mwortman/)
 * (@mwortman)
 * [16 years ago](https://wordpress.org/support/topic/plugin-support-tickets/#post-1329184)
 * But that still only works for an overall email address. What if you have more
   than one admins/Authors running your website? I’d like to send the outbound mail
   to a specific person.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Support Tickets] Change outbound email’ is closed to new replies.

## Tags

 * [ticket system](https://wordpress.org/support/topic-tag/ticket-system/)

 * 2 replies
 * 3 participants
 * Last reply from: [mwortman](https://wordpress.org/support/users/mwortman/)
 * Last activity: [16 years ago](https://wordpress.org/support/topic/plugin-support-tickets/#post-1329184)
 * Status: not resolved

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