Title: plugin that works with excellent support Last modified: October 26, 2025 --- # plugin that works with excellent support * [sectorx](https://wordpress.org/support/users/sectorx/) * (@sectorx) * [5 months, 4 weeks ago](https://wordpress.org/support/topic/plugin-that-works-with-excellent-support/) * I have tired multiple subscription plugins as alternative to official WC Subscription plugin. These plugins either did not work properly or support was poor, or both. Finally stumbled upon Flexible Subscriptions. I have to say it’s plugin what that works and support is great. I use it with WooCommerce PayPal Payments. * I’d welcome paid PRO version with WC emails (subscription created, cancelled, etc..) , option to cancel subscription immediately, priority support. Paid add- ons – I do not need any of them. Nevertheless I purchased one to support this plugin and get paid support. I think it would be good to have free version and PRO version with all paid add-ons/extra features included. This is how all other subscription plugins have it and I think it makes sense. * Many thanks and keep up a good work. Viewing 1 replies (of 1 total) * Plugin Support [sebastianrybacki](https://wordpress.org/support/users/sebastianrybacki/) * (@sebastianrybacki) * [5 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-that-works-with-excellent-support/#post-18696750) * Thank you so much for your detailed and positive feedback! I have passed all your suggestions to our Product Owner. Regarding email notifications – subscription details are already included in the standard WooCommerce transactional emails( such as “new order” or “order completed”) when a subscription product is purchased. A dedicated email for subscription cancellation is a great idea – I’ve added it to our feature request list, and if we implement it in a future release, I will be happy to let you know. The same applies to the option to cancel subscriptions immediately.As for priority support – our support team aims to respond within 24 hours on business days, and this workflow is our current standard.Your suggestion about offering a PRO version including all features and add-ons has also been forwarded to the Product Owner for consideration.Thanks again for your support and for taking the time to share your thoughts. Wishing you a great week ahead! Viewing 1 replies (of 1 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-that-works-with-excellent-support%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this review. * ![](https://ps.w.org/flexible-subscriptions/assets/icon-256x256.gif?rev=3074960) * [Flexible Subscriptions](https://wordpress.org/plugins/flexible-subscriptions/) * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-subscriptions/#faq) * [Support Threads](https://wordpress.org/support/plugin/flexible-subscriptions/) * [Active Topics](https://wordpress.org/support/plugin/flexible-subscriptions/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-subscriptions/unresolved/) * [Reviews](https://wordpress.org/support/plugin/flexible-subscriptions/reviews/) * 1 reply * 2 participants * Last reply from: [sebastianrybacki](https://wordpress.org/support/users/sebastianrybacki/) * Last activity: [5 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-that-works-with-excellent-support/#post-18696750)