Title: Plugin throwing error message
Last modified: September 22, 2020

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# Plugin throwing error message

 *  Resolved [CrazyGoodMarketing](https://wordpress.org/support/users/crazygoodmarketing/)
 * (@crazygoodmarketing)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-throwing-error-message/)
 * Your help please. Our client site is throwing an error when we are trying to 
   process payment using the Braintree for Woocommerce plugin.
 * The site: [http://www.crisisconsultant.com](http://www.crisisconsultant.com),
   and we offer credit card and paypal payment. Below is the error message we are
   getting. We get this error when we add a coupon code, remove a product.
 * Let me know if you need additional information. Thank you for your help!
    Melodie
 * Request
    environment: production uri: generate data: Array ( ) duration: 0.3391s
   Response data: eyJ2ZXJzaW9uIjoyLCJlbnZpcm9ubWVudCI6InByb2R1Y3Rpb24iLCJhdXRob3JpemF0aW9uRmluZ2VycHJpbnQiOiJleUowZVhBaU9pSktWMVFpTENKaGJHY2lPaUpGVXpJMU5pSXNJbXRwWkNJNklqSXdNVGd3TkRJMk1UWXRjSEp2WkhWamRHbHZiaUlzSW1semN5STZJbWgwZEhCek9pOHZZWEJwTG1KeVlXbHVkSEpsWldkaGRHVjNZWGt1WTI5dEluMC5leUpsZUhBaU9qRTJNREE0TlRrMk5qRXNJbXAwYVNJNklqZ3hNV0ZoTVdZMExXSTNPVE10TkRreVlpMDVaRGMxTFdFeU9ETmxPVFpqTnpWak9DSXNJbk4xWWlJNklqTTFhM3B4ZUhsemRIaGtOWHA1YTJvaUxDSnBjM01pT2lKb2RIUndjem92TDJGd2FTNWljbUZwYm5SeVpXVm5ZWFJsZDJGNUxtTnZiU0lzSW0xbGNtTm9ZVzUwSWpwN0luQjFZbXhwWTE5cFpDSTZJak0xYTNweGVIbHpkSGhrTlhwNWEyb2lMQ0oyWlhKcFpubGZZMkZ5WkY5aWVWOWtaV1poZFd4MElqcG1ZV3h6Wlgwc0luSnBaMmgwY3lJNld5SnRZVzVoWjJWZmRtRjFiSFFpWFN3aWMyTnZjR1VpT2xzaVFuSmhhVzUwY21WbE9sWmhkV3gwSWwwc0ltOXdkR2x2Ym5NaU9udDlmUS5xaVJ5cjB6ejF2YjhBZ2lnUlRpNFJTN2JVaV8yOFB5LTdiUHFhU1dxeEdncTlPRnJlMHZrOHdfU1BLcDdfLVRoQ0VPRUh1dUxoUlRobkhCSzZOb1V6QSIsImNvbmZpZ1VybCI6Imh0dHBzOi8vYXBpLmJyYWludHJlZWdhdGV3YXkuY29tOjQ0My9tZXJjaGFudHMvMzVrenF4eXN0eGQ1enlrai9jbGllbnRfYXBpL3YxL2NvbmZpZ3VyYXRpb24iLCJncmFwaFFMIjp7InVybCI6Imh0dHBzOi8vcGF5bWVudHMuYnJhaW50cmVlLWFwaS5jb20vZ3JhcGhxbCIsImRhdGUiOiIyMDE4LTA1LTA4In0sImNoYWxsZW5nZXMiOltdLCJjbGllbnRBcGlVcmwiOiJodHRwczovL2FwaS5icmFpbnRyZWVnYXRld2F5LmNvbTo0NDMvbWVyY2hhbnRzLzM1a3pxeHlzdHhkNXp5a2ovY2xpZW50X2FwaSIsImFzc2V0c1VybCI6Imh0dHBzOi8vYXNzZXRzLmJyYWludHJlZWdhdGV3YXkuY29tIiwiYXV0aFVybCI6Imh0dHBzOi8vYXV0aC52ZW5tby5jb20iLCJhbmFseXRpY3MiOnsidXJsIjoiaHR0cHM6Ly9jbGllbnQtYW5hbHl0aWNzLmJyYWludHJlZWdhdGV3YXkuY29tLzM1a3pxeHlzdHhkNXp5a2oifSwidGhyZWVEU2VjdXJlRW5hYmxlZCI6ZmFsc2UsInBheXBhbEVuYWJsZWQiOmZhbHNlLCJtZXJjaGFudElkIjoiMzVrenF4eXN0eGQ1enlraiIsInZlbm1vIjoib2ZmIn0
   =
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-throwing-error-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Christine, SkyVerge Support](https://wordpress.org/support/users/christineskyverge/)
 * (@christineskyverge)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-throwing-error-message/#post-13449775)
 * Hi [@crazygoodmarketing](https://wordpress.org/support/users/crazygoodmarketing/),
 * Thanks for getting in touch about our Braintree plugin. I’m happy to help out
   🙂
 * I’ve got a couple of questions for you that’ll help me to better understand what’s
   going on here.
 * You mentioned that you’re getting an error when you’re adding a coupon code or
   removing a product. Is that happening in the cart before checkout?
 * Are you getting payment processing errors when checking out also?
 * Are you getting errors when paying by credit card or PayPal? From your logs, 
   it looks like PayPal isn’t enabled.
 * Additionally, would it be possible to send screenshots of the errors you’re experiencing
   on your site?
 * This information could provide more insight on the issue and help us narrow things
   down.
 * Thanks so much!
    Christine
 *  [Christine, SkyVerge Support](https://wordpress.org/support/users/christineskyverge/)
 * (@christineskyverge)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-throwing-error-message/#post-13492577)
 * Hey [@crazygoodmarketing](https://wordpress.org/support/users/crazygoodmarketing/),
 * It’s been a while since we heard from you, so I’m going to mark this topic as
   resolved. If you’re still experiencing issues please [take a look at our documentation](https://docs.woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/)
   for more information and [create a new thread](https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-topic-0)
   if you have further questions.
 * Thanks,
    Christine

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin throwing error message’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-paypal-powered-by-braintree/assets/icon-
   256x256.png?rev=3234800)
 * [Braintree for WooCommerce Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/reviews/)

## Tags

 * [cart error](https://wordpress.org/support/topic-tag/cart-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [Christine, SkyVerge Support](https://wordpress.org/support/users/christineskyverge/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-throwing-error-message/#post-13492577)
 * Status: resolved