Title: [Plugin: Twitter Tools] Authentication Failed Last modified: August 19, 2016 --- # [Plugin: Twitter Tools] Authentication Failed * [cortexlinux](https://wordpress.org/support/users/cortexlinux/) * (@cortexlinux) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/) * Every bit of information I have provided is correct,Twitter is up and running, but still when I press the connect to Twitter button I get the following message: * “Authentication Failed. Please check your credentials and make sure Twitter is up and running” Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/2/?output_format=md) * [jimgroom](https://wordpress.org/support/users/jimgroom/) * (@jimgroom) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646680) * *Bump* * Having the same issue, and I am wondering if it has something to do with OAuth support for PHP. WP Support center breaks down Twitter Tools pretty nicely here: [http://wphelpcenter.com/plugins/twitter-tools/](http://wphelpcenter.com/plugins/twitter-tools/) * And While I’m not certain, I am gonna run that fix by my server admin and see if that might be a possible solution. * More soon. * [Elpie](https://wordpress.org/support/users/elpie/) * (@elpie) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646745) * Authentication failed messages usually mean that Twitter cannot identify the application that is calling it. Make sure you have the correct API keys and tokens from Twitter. You get them after signing up at: [http://dev.twitter.com/apps/new](http://dev.twitter.com/apps/new) * [jakejohnson](https://wordpress.org/support/users/jakejohnson/) * (@jakejohnson) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646797) * I was getting this same error for the last few weeks. My information was all correct. * My solution: I have a deicated server and I updated PHP and rebuilt Apache. I can’t tell you what I might have checked (it does require Curl support apparently), but after this, it would be able to authenticate. * HOWEVER, even though it authenticates now, it still isn’t posting anything. * [SoundSystemHD](https://wordpress.org/support/users/soundsystemhd/) * (@soundsystemhd) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646800) * “Authentication Failed. Please check your credentials and make sure Twitter is up and running” The same error for me, Some solution? I’ll wait for response. * [unicornbeauty](https://wordpress.org/support/users/unicornbeauty/) * (@unicornbeauty) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646807) * bump same issue here. * [glamdring](https://wordpress.org/support/users/glamdring/) * (@glamdring) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646816) * Same here. How is WordTwit working, and Twitter tools not working? There should be something wrong with Twitter tools 😉 * [nigel1](https://wordpress.org/support/users/nigel1/) * (@nigel1) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646835) * I have gotten the same “Authentication Failed. Please check your credentials and make sure Twitter is up and running” for two different sites on two different servers. Have checked and double-checked that all OAuth keys are correct. * Very frustrating that I can’t get this to work. Any suggestions? * [turtelina](https://wordpress.org/support/users/turtelina/) * (@turtelina) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646839) * Same thing here. 🙁 * [mariostella](https://wordpress.org/support/users/mariostella/) * (@mariostella) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646853) * Same here. I asked for support, and they asked me 100 dollars just to assess the issue. Time to check out other twitter plugins! * [neononcon](https://wordpress.org/support/users/neononcon/) * (@neononcon) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646891) * There are some inconsistencies here… * Twitter Tools Options Page is asking for: * **2. Copy and paste your consumer key and consumer secret into the fields below** 1. Twitter Consumer Key 2. Twitter Consumer Secret * **3. Copy and paste your Access Token and Access Token Secret into the fields below** * On the right hand side of your application page, click on ‘My Access Token’. 1. Access Token 2. Access Token Secret * _But on the Twitter Application page, only these exist:_ 1. Consumer key 2. Consumer secret 3. Request token URL 4. Access token URL 5. Authorize URL * [Andyt8](https://wordpress.org/support/users/andyt8/) * (@andyt8) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646893) * Twitter Consumer Key = Consumer key Twitter Consumer Secret = Consumer secret * Access Token and Access Token Secret is under “My Access Token” (menu right above). * There is the Access Token and the Access Token Secret. * I activated it successfully on two WordPress installation. However it seems to me, that all is case sensitive. If something have upper-case letters, then you should also use it. The same for lower-case letters * [neononcon](https://wordpress.org/support/users/neononcon/) * (@neononcon) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646895) * > Access Token and Access Token Secret is under “My Access Token” (menu right > above). * This doesn’t exist. Not on _my_ application page. * [Orlando Alonzo](https://wordpress.org/support/users/ogalinski/) * (@ogalinski) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646900) * I deleted my app, recreated it four or five times, I’ve double checked, triple checked all tokens and secrets…and I’m still getting that damned “Authentication Failed. Please check your credentials and make sure Twitter is up and running” error. * It’s been three frustrating weeks now. * [@neononcon](https://wordpress.org/support/users/neononcon/): * Try cleaning your browser cache (cookies included) and then try again. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646903) * Make sure that your Twitter application is set to read and write. * [neononcon](https://wordpress.org/support/users/neononcon/) * (@neononcon) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/#post-1646904) * Yes it is set to read/write. Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/2/?output_format=md) The topic ‘[Plugin: Twitter Tools] Authentication Failed’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/twitter-tools_a9c9d7.svg) * [Tools for Twitter](https://wordpress.org/plugins/twitter-tools/) * [Frequently Asked Questions](https://wordpress.org/plugins/twitter-tools/#faq) * [Support Threads](https://wordpress.org/support/plugin/twitter-tools/) * [Active Topics](https://wordpress.org/support/plugin/twitter-tools/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/twitter-tools/unresolved/) * [Reviews](https://wordpress.org/support/plugin/twitter-tools/reviews/) ## Tags * [Authentication Failed](https://wordpress.org/support/topic-tag/authentication-failed/) * 40 replies * 26 participants * Last reply from: [tmuka](https://wordpress.org/support/users/tmuka/) * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-twitter-tools-authentication-failed/page/3/#post-1646966) * Status: not resolved