Title: Plugin un-verified error?
Last modified: February 22, 2021

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# Plugin un-verified error?

 *  [rayfoster](https://wordpress.org/support/users/rayfoster/)
 * (@rayfoster)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/)
 * We have followed the steps carefully outlined in your documentation and we are
   still getting the ‘plugin unverified’ error on setup.
    Please can you offer some
   advice/support on how to resolve this?
 * We have purchased the plugin thinking it was going to work. Although looking 
   at the other topics on this page it looks like the plugin might not be fit for
   purpose.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Wordpress Integration Services](https://wordpress.org/support/users/wpintegrate/)
 * (@wpintegrate)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083740)
 * Please send us a support email at [info@wpintegrate.com](https://wordpress.org/support/topic/plugin-un-verified-error/info@wpintegrate.com?output_format=md),
   we would be happy to assist.
 *  Thread Starter [rayfoster](https://wordpress.org/support/users/rayfoster/)
 * (@rayfoster)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083747)
 * I will send a support email, but wouldn’t it be better to respond here so others
   can troubleshoot in the future? This looks like a common problem.
 *  Plugin Author [Wordpress Integration Services](https://wordpress.org/support/users/wpintegrate/)
 * (@wpintegrate)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083765)
 * The issue is usually a mistake in using the wrong “tenant name”, only the prefix
   is needed so “my-tenant-name.onmicrosoft.com” should be entered as “my-tenant-
   name” only.
 *  Plugin Author [Wordpress Integration Services](https://wordpress.org/support/users/wpintegrate/)
 * (@wpintegrate)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083806)
 * Another solution could be that the “Application Key/Client Secret” from the Azure
   Ad app registration was entered incorrectly. Usually the “Application Key/Client
   Secret” “Id” is incorrectly used instead of the “Key” which would lead to an 
   error.
 *  Thread Starter [rayfoster](https://wordpress.org/support/users/rayfoster/)
 * (@rayfoster)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083912)
 * Thanks! Is was the keys and ids, we inputted them again as you suggested. Thank
   you for the quick turn around, you’re a star!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin un-verified error?’ is closed to new replies.

 * ![](https://ps.w.org/o365-user-authentication/assets/icon-256x256.png?rev=1963459)
 * [Office 365 User Authentication for WordPress](https://wordpress.org/plugins/o365-user-authentication/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/o365-user-authentication/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/o365-user-authentication/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [rayfoster](https://wordpress.org/support/users/rayfoster/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-un-verified-error/#post-14083912)
 * Status: not resolved