Title: Plugin Update 2.8.0 Error
Last modified: December 13, 2023

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# Plugin Update 2.8.0 Error

 *  [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/)
 * The new update has broken a few of my sites. They were all working fine with 
   the free version of this plugin until the most recent update.
 * The bug disappears when the plugin is deactivated. My home page gains an additional
   subdomain that looks like this [https://chicagoteez.com/lara_11/](https://chicagoteez.com/lara_11/)
   and it essentially makes it go blanck.
 * Is anyone else having similar issues with this new update?
 * I would like to add this website is currently on maintenance mode.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-2-8-0-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17273062)
 * I’d like to mention that my navigation menu has also had all Ultimate Member 
   elements disappear as well..
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17274982)
 * Hello [@lara11](https://wordpress.org/support/users/lara11/),
 * This may be because of a plugin/theme conflict or PHP error. Try to enable [debug logging](https://docs.ultimatemember.com/article/1751-enable-debug-logging)
   and do a conflict test.
 * A test helps to find the conflicting plugin. An issue goes away once the conflicting
   plugin is deactivated. This doc explains how to do a conflict test: [How to do a plugin/theme conflict test?](http://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
 * The _debug.log_ file contains information about PHP errors and warnings. You 
   will see error details in the log file if a PHP error causes this issue.
 * Regards
 *  Thread Starter [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17275708)
 * Thank you, I have encountered more than a handful of error code lines. How can
   I start going about resolving them..
 *  Thread Starter [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17275913)
 * Also, while troubleshooting, my issue still persists when Ultimate Member is 
   my ONLY plugin activated. This issue persists after many them changes as well..
   My website actually goes back to normal when this plugin is deactivated.
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17280582)
 * Hello [@lara11](https://wordpress.org/support/users/lara11/),
 * Are there “PHP Fatal error” or “PHP Warning” records in the _debug.log_ file?
 * You can share error details to the thread in the “Code” block like this example:
 *     ```wp-block-code
       [15-Dec-2023 12:34:41 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function test_abc_xyz() in D:\web\um\wp-content\plugins\ultimate-member\templates\login.php:17
       Stack trace:
       #0 D:\web\um\wp-content\plugins\ultimate-member\includes\core\class-shortcodes.php(330): include()
       #1 D:\web\um\wp-content\plugins\ultimate-member\includes\core\class-shortcodes.php(989): um\core\Shortcodes->load_template('login')
       #2 D:\web\um\wp-content\plugins\ultimate-member\includes\core\class-shortcodes.php(891): um\core\Shortcodes->template_load('login', Array)
       #3 D:\web\um\wp-content\plugins\ultimate-member\includes\core\class-shortcodes.php(645): um\core\Shortcodes->load(Array)
       #4 D:\web\um\wp-includes\shortcodes.php(433): um\core\Shortcodes->ultimatemember(Array, '', 'ultimatemember')
       #5 [internal function]: do_shortcode_tag(Array)
       #6 D:\web\um\wp-includes\shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(ultima...', 'do_shortcode_ta...', '[ultimatemember...')
       #7 D:\web\um\wp-includes\shortcodes.php(224): do_shortcode('[ultimatemember...', false)
       #8 D:\web\um\wp-content\plugins\um-messaging\includes\core\class-messaging-enqueue.php(65): apply_shortcodes('[ultimatemember...')
       #9 D:\web\um\wp-includes\class-wp-hook.php(324): um_ext\um_messaging\core\Messaging_Enqueue->footer_login_form('')
       #10 D:\web\um\wp-includes\class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
       #11 D:\web\um\wp-includes\plugin.php(517): WP_Hook->do_action(Array)
       #12 D:\web\um\wp-includes\general-template.php(3068): do_action('wp_footer')
       #13 D:\web\um\wp-includes\template-canvas.php(25): wp_footer()
       #14 D:\web\um\wp-includes\template-loader.php(106): include('D:\\web\\um\\wp-in...')
       #15 D:\web\um\wp-blog-header.php(19): require_once('D:\\web\\um\\wp-in...')
       #16 D:\web\um\index.php(17): require('D:\\web\\um\\wp-bl...')
       #17 {main}
         thrown in D:\web\um\wp-content\plugins\ultimate-member\templates\login.php on line 17
       ```
   
 * Regards
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17286487)
 * Hi lara11,
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help.
 * Regards
 *  Thread Starter [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17286816)
 * Sorry, the debug log is too long & every time I try to paste it on the code block
   it crashes. This issue is still not resolved..
 *  Thread Starter [Lara_11](https://wordpress.org/support/users/lara11/)
 * (@lara11)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17289369)
 * Is there an alternate way I can send this error over?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Plugin Update 2.8.0 Error’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Lara_11](https://wordpress.org/support/users/lara11/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-update-2-8-0-error/#post-17289369)
 * Status: not resolved