Title: Plugin Update – 500 Internal Server Error Last modified: July 19, 2020 --- # Plugin Update – 500 Internal Server Error * [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/) * I was trying to update WP and plugins. I’m hosting on GoDaddy and managed to update WP from plesk. When I went to update plugins, I kept getting a 500 error. This is the full error code: * `Update Failed: 500 - Internal server error. Server Error 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.` * I’m guessing this is referencing some weird custom html somewhere. Any ideas on what to do? I disabled all my plugins and tried changing the theme, but am still getting this error. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-500-internal-server-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142657) * Your site is up now. Did you fix this? * Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host. * Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/ debug.log to see if anything gets logged there. [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/) * You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. * If you cannot access wp-admin, there are other ways to [deactivate plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus). * Once you can identify the error with a plugin, you can then delete that plugin via FTP or your hosting control panel’s file manager app. * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142674) * Thanks for your response Steven. * The site was more or less working fine to begin with, I’m just having an issue updating plugins and getting this error code in response. All of my plugins are currently disabled. I’ve toggled to other themes, but the error code persists whenever I try to update plugins again. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142676) * Turn on your plugins, one at a time, until you find the one causing the issue. And enable debugging (see the link posted earlier), so when/if it happens again, you’ll have some info about what happened. * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142724) * I can activate/deactivate all of the plugins just fine. The issue is with updating them. Whenever I try to, I get the error initially listed. I’ll enable debugging * Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/) * (@jcastaneda) * THEME COFFEE MONKEY * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142753) * What plugins are you updating and how? Are you doing them one at a time or bulk? * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142788) * Went through them individually, looks like Elementor was the problem. I deleted it and everything else seems to be updating and activating fine. Thanks for the help! * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142848) * Spoke too soon… still getting the same error code whenever I try to install a new theme or plugin, but can activate/deactivate the rest of the plugins individually or in bulk with no issue. Gonna enable wp debug and see if I can get any more info * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142850) * Also receiving this fun error message now: * `Installation failed: There has been a critical error on your website. Please check your site admin email inbox for instructions.Learn more about debugging in WordPress.` * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13142868) * Enabled debugging and retrieved this from the log: * `[19-Jul-2020 23:00:52 UTC] PHP Fatal error: Maximum execution time of 60 seconds exceeded in G:\PleskVhosts\diginativ.com\httpdocs\polyhedragames.com\wp-admin\ includes\class-wp-filesystem-direct.php on line 168` - This reply was modified 5 years, 10 months ago by [arnold212](https://wordpress.org/support/users/arnold212/). * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13143309) * It sounds like you’re running out of some resource. Ping GoDaddy support and have them take a look. * Thread Starter [arnold212](https://wordpress.org/support/users/arnold212/) * (@arnold212) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13158021) * Will do. Thanks for the suggestion, Steven Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Plugin Update – 500 Internal Server Error’ is closed to new replies. ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * [Updates](https://wordpress.org/support/topic-tag/updates/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 3 participants * Last reply from: [arnold212](https://wordpress.org/support/users/arnold212/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-500-internal-server-error/#post-13158021) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics