Title: Plugin update breaks site
Last modified: May 25, 2022

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# Plugin update breaks site

 *  Resolved [danielgturner](https://wordpress.org/support/users/danielgturner/)
 * (@danielgturner)
 * [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/)
 * I have this plugin on a number of sites.
    When I updated the Elementor plugin
   it caused the site to go down – displaying “critical error ” message. If I disable
   the Elementor Header & Footer Builder plugin the site returns to normal(without
   the header/footer) Can you please suggest a fix
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-breaks-site-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [danielgturner](https://wordpress.org/support/users/danielgturner/)
 * (@danielgturner)
 * [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/#post-15676054)
 * I was able to get site to function with header/footer by reverting to a previous
   version of Elementor 4.8
 *  [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * (@fahimmurshed)
 * [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/#post-15677589)
 * Thank you for responding! We are pleased to hear that the issue has been resolved
   and that you are now able to continue work with the previous version.
 * I tested the most recent version, and it works fine on my localhost environment.
 * If you require any additional assistance, please open a new ticket at [https://brainstormforce.com/open-a-ticket/](https://brainstormforce.com/open-a-ticket/).
 * Please take precautions to protect yourself, and I wish you and your loved ones
   good health! Have a beautiful day ahead. 🙂
 *  Thread Starter [danielgturner](https://wordpress.org/support/users/danielgturner/)
 * (@danielgturner)
 * [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/#post-15678127)
 * Hi
    thanks for your reply Unfortunately I was not able to lodge a support ticket.
   This plugin is not in the support list of products and the contact form has a
   Purchase key as a required field
 *  [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * (@fahimmurshed)
 * [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/#post-15699175)
 * Hello [@danielgturner](https://wordpress.org/support/users/danielgturner/),
 * To submit a support issue, you are not need to sign up for an account or log 
   in. You may submit a ticket by going to the following URL: [https://brainstormforce.com/open-a-ticket/](https://brainstormforce.com/open-a-ticket/)
   and filling out the blanks using your real email address. Please forward it to
   us. You may expect a response to the email you sent.
 * You are going to have a fantastic day today.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin update breaks site’ is closed to new replies.

 * ![](https://ps.w.org/header-footer-elementor/assets/icon-256x256.gif?rev=3278750)
 * [Ultimate Addons for Elementor](https://wordpress.org/plugins/header-footer-elementor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/header-footer-elementor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/header-footer-elementor/)
 * [Active Topics](https://wordpress.org/support/plugin/header-footer-elementor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/header-footer-elementor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/header-footer-elementor/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/plugin-update-breaks-site-2/#post-15699175)
 * Status: resolved