Title: Plugin Update Broke website
Last modified: February 5, 2024

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# Plugin Update Broke website

 *  Resolved [1callservice](https://wordpress.org/support/users/1callservice/)
 * (@1callservice)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/)
 * This plugin updated automatically overnight and orders with UPS shipping stopped
   getting shipping charged at checkout. It took a while to determine this was the
   cause of the issue but as soon as i disabled this plugin the shipping charges
   started working again.
 * Not sure what you did in this latest update but it’s breaking Woocommerce’s ability
   to add shipping charges to the order total

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [thisisirene](https://wordpress.org/support/users/thisisirene/)
 * (@thisisirene)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17401182)
 * Hello, [@1callservice](https://wordpress.org/support/users/1callservice/)!
 * Please, send us a WooCommerce error log (WooCommerce>Status>Logs and review the“
   fatal-error-log-xxx.log”file for today) and our JSON system report (Pricing rules
   >Tools>System report>Get system report) [as a new ticket of our helpdesk.](https://algolplus.freshdesk.com/support/tickets/new)
 *  Thread Starter [1callservice](https://wordpress.org/support/users/1callservice/)
 * (@1callservice)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402689)
 * there were no errors, it just would not add Shipping to the order total.
 * i currently have this plugin deactivated so that the shipping works again. your
   plugin worked fine until the latest update got autoinstalled.
 * it’s not worth keeping the plugin active for a “free sticker” price when shipping
   doesnt work.
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402719)
 * Hello
 * Ok, got it. but we need some extra information to find the error.
 * By steps
   – repeat the problem in the cart– visit >Pricing Rules>Tools– generate
   report– submit json file as ticket to [https://algolplus.freshdesk.com/](https://algolplus.freshdesk.com/)
 * You can get 4.5 version at bottom of the page [https://wordpress.org/plugins/advanced-dynamic-pricing-for-woocommerce/advanced/](https://wordpress.org/plugins/advanced-dynamic-pricing-for-woocommerce/advanced/)
 *  Thread Starter [1callservice](https://wordpress.org/support/users/1callservice/)
 * (@1callservice)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402729)
 * i will set up a dev site and try to get you that report.
 * thanks
 *  Thread Starter [1callservice](https://wordpress.org/support/users/1callservice/)
 * (@1callservice)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402749)
 * ok ticket 62431 created with the json file
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402817)
 * thank you very much

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin Update Broke website’ is closed to new replies.

 * ![](https://ps.w.org/advanced-dynamic-pricing-for-woocommerce/assets/icon-256x256.
   png?rev=1984204)
 * [Advanced Dynamic Pricing and Discount Rules for WooCommerce](https://wordpress.org/plugins/advanced-dynamic-pricing-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-dynamic-pricing-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-dynamic-pricing-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-dynamic-pricing-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-dynamic-pricing-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-dynamic-pricing-for-woocommerce/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [algol.plus](https://wordpress.org/support/users/algolplus/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-broke-website/#post-17402817)
 * Status: resolved