Title: Plugin update causes 500 error
Last modified: April 23, 2019

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# Plugin update causes 500 error

 *  Resolved [wolfage](https://wordpress.org/support/users/wolfage/)
 * (@wolfage)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-update-causes-500-error/)
 * Hi! I have updated your plugin to the latest version and it cause 500 error. 
   When i rename plugin folder so this plugin becomes disabled site works, but when
   i activate plugin again it crash site with 500 error. What could be the reason?
   What you will suggest to do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-causes-500-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jonathan Stegall](https://wordpress.org/support/users/jonathanstegall/)
 * (@jonathanstegall)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-update-causes-500-error/#post-11459313)
 * If you have 500 errors, you need to check your server error logs and see what
   they say.
 *  Plugin Author [Jonathan Stegall](https://wordpress.org/support/users/jonathanstegall/)
 * (@jonathanstegall)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-causes-500-error/#post-11767957)
 * [@wolfage](https://wordpress.org/support/users/wolfage/) we recently released
   a plugin update that fixed an issue some users encountered on servers without
   SOAP support. I’m not sure how common PHP installs without SOAP are, but it’s
   possible that was the issue you were encountering. I hope that will help, if 
   so.
 *  Thread Starter [wolfage](https://wordpress.org/support/users/wolfage/)
 * (@wolfage)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-causes-500-error/#post-11768373)
 * Yeah, you are right about SOAP issue, we have fixed that problem 3 months ago
   after installing it on server. But in any case thank you that you inform about
   plugin updating and hope this info with description what caused problems will
   help somebody else in the future

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [wolfage](https://wordpress.org/support/users/wolfage/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-update-causes-500-error/#post-11768373)
 * Status: resolved