Title: Plugin update description breaks plugins page Last modified: October 30, 2022 --- # Plugin update description breaks plugins page * Resolved [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/) * Recently my plugins.php page has had a fatal error when it reaches the update description for this plugin. The page stops rendering information for all the subsequent plugins. I have to deactivate this plugin then update it and reactivate it for things to return to normal. I suspect there is a syntax error or incompatibility issue with WP 5.8.5 in the code you are using for the update description/info. Otherwise the plugin works fine. Viewing 11 replies - 1 through 11 (of 11 total) * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16147784) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , Thank you for reaching us. Can you provide me with some screenshots of this problem? Unfortunately, I couldn’t find this error in our local environment. * Thread Starter [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16149533) * Sure, it’s happening right now on one of our sites. * Video 1 shows how the plugins page abruptly stops rendering on the update message for postx. I also receive a “critical error” email from my hosting provider when I view the plugins page like this. [video src="https://demo.fosforus.com/postx/ screencast-postx-1.webm" /] * Video 2 shows how the plugins page renders completely (with subesequent plugins showing) when the postx plugin is deactivated. [video src="https://demo.fosforus. com/postx/screencast-postx-2.webm" /] * Video 3 shows how I fix it, by updating the postx plugin while it is deactivated. After it is updated, I can reactivate it and everything is fine until the next update. It has been happening this way for the last few updates. [video src=" https://demo.fosforus.com/postx/screencast-postx-3.webm" /] * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16152199) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , Thank you for the detailed feedback. We will have a look at this issue and fix this issue as soon as possible. * Have a nice day! * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16155421) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , We just released an update and this issue was fixed. So please update your plugin and have a look 🙂 * Thread Starter [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16156752) * I’m seeing the same issue again. I will look for info in my server logs. * Thread Starter [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16156874) * I hope this helps: * PHP Fatal error: Uncaught Error: Call to undefined function ULTP\\str_contains() in /nas/content/live/ahanaio/wp-content/plugins/ultimate-post/classes/Initialization. php:709\nStack trace:\n#0 /nas/content/live/ahanaio/wp-includes/class-wp-hook. php(305): ULTP\\ULTP_Initialization->in_plugin_settings_update_message(Array)\ n#1 /nas/content/live/ahanaio/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)\n#2 /nas/content/live/ahanaio/wp-includes/plugin.php(470): WP_Hook->do_action( Array)\n#3 /nas/content/live/ahanaio/wp-admin/includes/update.php(587): do_action(‘ in_plugin_updat…’, Array, Object(stdClass))\n#4 /nas/content/live/ahanaio/wp- includes/class-wp-hook.php(305): wp_plugin_update_row(‘ultimate-post/u…’, Array)\ n#5 /nas/content/live/ahanaio/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)\n#6 /nas/content/live/ahanaio/wp-includes/plugin.php(470): WP_Hook->do_action( Array)\n#7 /nas/content/live/ahanaio/wp-admin/includes/class-wp-plugins-list- table.php(1224): do_action(‘after_plugin_ro…’, ‘ul in /nas/content/live/ahanaio/ wp-content/plugins/ultimate-post/classes/Initialization.php on line 709 - This reply was modified 3 years, 7 months ago by [dmcknight](https://wordpress.org/support/users/dmcknight/). * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16160268) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , Thanks that worked to find out about the issue. Actually, it is caused because your PHP version being lower. It will be fixed in the next update. * If you need an immediate fix then you can ask your hosting company to update your PHP version to solve this issue. Or you can wait for our next update 😀 * Have a nice day! * Thread Starter [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16161095) * Awesome Thanks! * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16193000) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , Did you update to our latest version? This problem should have been fixed by now. * Let me know about your situation. * Thread Starter [dmcknight](https://wordpress.org/support/users/dmcknight/) * (@dmcknight) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/#post-16197106) * [@tonmoy](https://wordpress.org/support/users/tonmoy/), the v2.7.8 update message still had the same issue. * [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * (@azimkhan123) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/page/2/#post-16203378) * Hello [@dmcknight](https://wordpress.org/support/users/dmcknight/) , If the issue still persists, Can you please create a ticket here: [ticket](https://www.wpxpo.com/contact/). Our technical team will help you to fix the issue. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Plugin update description breaks plugins page’ is closed to new replies. * ![](https://ps.w.org/ultimate-post/assets/icon-256x256.gif?rev=2540610) * [Post Grid Gutenberg Blocks for News, Magazines, Blog Websites - PostX](https://wordpress.org/plugins/ultimate-post/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-post/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-post/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-post/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-post/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-post/reviews/) * 17 replies * 2 participants * Last reply from: [Tonmoy](https://wordpress.org/support/users/azimkhan123/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-update-description-breaks-plugins-page/page/2/#post-16203378) * Status: resolved