Title: plugin update doesn’t work
Last modified: March 26, 2024

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# plugin update doesn’t work

 *  Resolved [lastala](https://wordpress.org/support/users/lastala/)
 * (@lastala)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-update-doesnt-work/)
 * Hi,
 * I updated the ARVE plugin from 9.10.12 to 9.10.15, and the plugin stopped working.
   The video doesn’t show up at all, just an empty are (white in this case).
 * I updated the plugin only on my test site (see the link), so the plugin doesn’t
   work there, but the version 9.10.12 work well on my main site.
 * So, what’s wrong? Please correct the plugin.
 * Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Nico](https://wordpress.org/support/users/nico23/)
 * (@nico23)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-update-doesnt-work/#post-17529933)
 * I can not tell you what is wrong based on looking at your site the HTML output
   is messed up after percentage symbol in the code. There might be another plugin
   or your theme interfering and breaking the HTML. Something that tries to change
   inline style.
 * Try disabling other plugins to see if that makes the error go away just to find
   out if there is an incompatibility. You can also use [WP Rollback](https://de.wordpress.org/plugins/wp-rollback/)
   to roll back to the version that worked.
 * If you need more help with this, file a proper support ticket, fill out the form
   on [nextgenthemes.com/support/](https://nextgenthemes.com/support/)
 * You could also try the [latest cutting edge version](https://github.com/nextgenthemes/advanced-responsive-video-embedder/releases/latest/download/arve.zip).
    - [Download arve.zip.](https://github.com/nextgenthemes/advanced-responsive-video-embedder/releases/latest/download/arve.zip)
    - Go to Plugins > Add New > Upload Plugin.
    -  Install.

Viewing 1 replies (of 1 total)

The topic ‘plugin update doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/advanced-responsive-video-embedder/assets/icon-128x128.png?
   rev=3338557)
 * [Advanced Responsive Video Embedder for Rumble, Odysee, YouTube, Vimeo, Kick ...](https://wordpress.org/plugins/advanced-responsive-video-embedder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-responsive-video-embedder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-responsive-video-embedder/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-responsive-video-embedder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-responsive-video-embedder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-responsive-video-embedder/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Nico](https://wordpress.org/support/users/nico23/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-update-doesnt-work/#post-17529933)
 * Status: resolved