Title: Plugin update triggered a fatal error
Last modified: June 10, 2018

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# Plugin update triggered a fatal error

 *  Resolved [Stokers](https://wordpress.org/support/users/stokers/)
 * (@stokers)
 * [8 years ago](https://wordpress.org/support/topic/plugin-update-triggered-a-fatal-error/)
 * Ran the update for my Business Directory plugin, now my site has crashed with
   a syntax error and no longer accessible. How can this be fixed? I updated to 
   the latest version of WordPress just before doing the plugin update. Here is 
   the error.
 * Parse error: syntax error, unexpected ‘[‘ in /home/stokerss/public_html/wp-content/
   plugins/business-directory-plugin/includes/fields/class-fieldtypes-textarea.php
   on line 413
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-triggered-a-fatal-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [8 years ago](https://wordpress.org/support/topic/plugin-update-triggered-a-fatal-error/#post-10384135)
 * Hi [@stokers](https://wordpress.org/support/users/stokers/),
 * Sorry that you ran into issues with this!
 * What version of PHP are you currently running on your site? Both BD and WP require
   a minimum version of PHP 5.6. We’ve had reports of other sites with PHP fatal
   errors and thus far, most of them have been on PHP 5.4 or earlier.
 * You can find out the PHP version under Directory Admin->Debug, Environment tab.
 * If you are on an unsupported version of PHP, I’d recommend to 5.6 or higher. 
   We support anything between 5.6 and 7.2.
 * Try that and let me know how it goes.
 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [8 years ago](https://wordpress.org/support/topic/plugin-update-triggered-a-fatal-error/#post-10384930)
 * Hi [@stokers](https://wordpress.org/support/users/stokers/):
 * Following up on this here…I see several other reports, and one person confirming
   they are on PHP 5.6, which should be supported.
 * If you are on PHP 5.6, contact us here with a link to this forum thread so we
   can help out right away…: [http://businessdirectoryplugin.com/contact/](http://businessdirectoryplugin.com/contact/)
 * But if you’re on an earlier version, you’ll still want to upgrade. Please let
   me know.
 *  Thread Starter [Stokers](https://wordpress.org/support/users/stokers/)
 * (@stokers)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/plugin-update-triggered-a-fatal-error/#post-10393563)
 * Thanks for your replies, my site was on PHP 5.3 so upgraded to 5.6 (via cPanel)
   and site now working again.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin update triggered a fatal error’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Stokers](https://wordpress.org/support/users/stokers/)
 * Last activity: [7 years, 12 months ago](https://wordpress.org/support/topic/plugin-update-triggered-a-fatal-error/#post-10393563)
 * Status: resolved