Title: Plugin updraftplus has lost some ability Last modified: August 30, 2016 --- # Plugin updraftplus has lost some ability * [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/) * I have been and are currently using the UpdraftPlus free addition. In the pass I was able to backup my local data and can still do so. However, recently I no longer am giving the option to backup to Amazon S3. It seems to have been taking out, What has happened? Can this be fixed? Thank You Doyle Whitaker [doylev3@aol.com](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/doylev3@aol.com?output_format=md) * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6187994) * Hi, * Backup to Amazon S3 has been present since day 1, and not been taken out. Where are you looking for it? It’s in the ‘Settings’ tab, under ‘Remote storage’. * A screenshot of what you’re looking at would be handy – use [http://snag.gy](http://snag.gy) if it helps. * Best wishes, David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188037) * Hello David: I still do not see what you suggest. When I go to settings, the only thing I see is UpdraftPlus Backups, no remote. When I click on this, I only get one screen. It has the following info. Actions: Backup Now/Clone/Migrate Restore; Next scheduled backups:; Last backup job run:; Last log message. This is all I see. I was not able to use [http://snag.gy](http://snag.gy). It will not paste. Again, My ability to backup to Amazon s3 has been lost. I even uninstalled and reinstalled the program. Thank You Doyle Whitaker [doylev3@aol.com](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/doylev3@aol.com?output_format=md) * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188061) * Hello David again: I tried running a full backup again (local+remote). It did backup locally, but remotely. There is now no way to see what my access and secret keys are. There is no way to tell which remote site it will go to. The program went through “Pruning old backup sets” and 8 next resumptions, then it abended incomplete. Nothing has been deposited into my Amazon S3 bucket like it used to. During execution it also gave this error message; PHP event: code E_Notice: Undefined property: Std Class :: $Crawler (line 91, wp-content/plugins/wp-statistics/ includes/classes/hits.class.php). It appears that the full program is not being loaded on install anymore. Thank You Doyle Whitaker [doylev3@aol.com](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/doylev3@aol.com?output_format=md) * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188169) * Hi, * It sounds a bit like PHP on your webserver dies mid-way through rendering the UpdraftPlus settings page. The most likely cause of that is if your WP site is using an amount of memory very close to the configured limit on the server. To raise that limit, follow the instructions in this article: [http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/](http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/) * David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188180) * Hello David: I did as you suggested, and when I logged on I got the same page. This time I did not try to backup. If there is no way to view my access and secret key, how would updraft know where and what to send my information to? Could it be that the free version only now supports local backups and no S3 any longer? * Doyle * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188195) * Hi, * Please can you send a screenshot of your UpdraftPlus settings page? It sounds like the loading of the page aborts for some reason. It’s not compulsory to use [http://snag.gy](http://snag.gy) – any method at all that you prefer for sharing screenshots is fine. * Best wishes, David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [11 years ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188200) * Hello David: I sent you a screenshot attachment via email of the settings updraftplus page that you requested to [noreply@wordpress.org](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/noreply@wordpress.org?output_format=md). I hope this works. * Doyle * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188232) * Hi, * [noreply@wordpress.org](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/noreply@wordpress.org?output_format=md) is an email address that belongs to the WordPress foundation. I believe it’s the one that they use to auto-send forum responses from. I believe anything you send to it isn’t even read by them either (hence the “noreply”). You’ll need to post something to this forum thread for me to see it. * Best wishes, David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188239) * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188240) * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188241) * Hello David: This is a copy of the first and only page using Microsoft word. I hope this is more helpful. * UpdraftPlus Backup/Restore UpdraftPlus.Com | Premium | News | Twitter | Support | Newsletter sign-up | Lead developer’s homepage | FAQs | More plugins – Version: 1.10.1 Current Status Existing Backups (0) Settings Debugging / Expert Tools Add-ons Actions: Backup Now Restore Clone/Migrate * Next scheduled backups: Nothing currently scheduled * Last backup job run: Mon, June 1, 2015 15:31 * Last log message: Remote archives deleted: 0 (Jun 02 22:48:46) Download most recently modified log file * Doyle * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188257) * Hi, * Without a screenshot, it’s hard to say. But it sounds like your webserver kills the page load because of a lack of memory. i.e. The page load of the settings page gets aborted because of how the webserver is configured. * Here’s how to raise the memory (whether you see the text of the message mentioned here or not): [http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/](http://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/) * Best wishes, David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188270) * Hello David: * Again, I tried as you suggested, but to no avail. You cannot continue to increase memory ad-infinitum. May I suggest the following: Why don’t you install the plugin yourself, load it in and see what happens. * Doyle * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [10 years, 12 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188275) * Hi Doyle, * I’ve followed your suggestion, and all is working well. * If you press the “View Source” in your browser whilst on the UD settings page, and scroll to the bottom of the shown source, please copy and paste the last part of what you see. * Best wishes, David * Thread Starter [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * (@wpstats123) * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188300) * Hello David: I received a notification on my plugin page to update UD+. I tried to do this before I read your last message. The update did nothing but spin wheels and never updated. After 15 minutes I canceled the update. With respect to your message concerning view source, can you specifically spell out the lines you want me to copy and where you would like for me to paste them. * Doyle Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Plugin updraftplus has lost some ability’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 15 replies * 2 participants * Last reply from: [WPSTATS123](https://wordpress.org/support/users/wpstats123/) * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-updraftplus-has-lost-some-ability/#post-6188300) * Status: not resolved