Title: [Plugin: Uploader] Doesn't work
Last modified: August 20, 2016

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# [Plugin: Uploader] Doesn't work

 *  Resolved [espressoguy](https://wordpress.org/support/users/espressoguy/)
 * (@espressoguy)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/)
 * Ths plugin doesn’t work for me. I go through the process of uploading a file 
   and it tells me that the file is successfully uploaded, sends me an email telling
   me where the file is …then I look there and the file isn’t there. Then I do a‘
   find’ for the file at the toplevel directory and the file still isn’t there.
 *  The notification email tells me that the file is in:
    /wp-content/uploads/2012/
   09/<uploadUserName>. That directory exists (only because I created it; the app
   didn’t) but the file just isn’t there. My uploads directory has permissions rwxr-
   xr-x. I don’t want to give any looser permissions for obvious security reasons.
   Furthermore, other uploads work fine under my /wp-content/uploads/ directory.
 * [http://wordpress.org/extend/plugins/uploader/](http://wordpress.org/extend/plugins/uploader/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author robertabramski
 * (@robertabramski)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014580)
 * Can you tell me a bit more about your server configuration? The plugin works 
   on my local XAMPP configuration and a Dreamhost shared server. The only thing
   I can really think of is maybe your PHP configuration doesn’t support `realpath`
   or `pathinfo`. You can use `function_exists` to check for that. If you figure
   out what the issue is, let me know what you needed to fix and I’ll add it to 
   the next release. Thanks.
 *  Thread Starter [espressoguy](https://wordpress.org/support/users/espressoguy/)
 * (@espressoguy)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014676)
 * Hi Robert,
    The host is Bluehost. The account is Linux-based. I’m not at a place
   right now where I can do the function_exists test easily but the functions most
   likely do exist. Here’s my version info: # php –version PHP 5.2.17 with Suhosin-
   Patch 0.9.7 (cgi-fcgi) (built: May 29 2012 13:34:52) Copyright (c) 1997-2009 
   The PHP Group Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies with
   Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies
 * -Patrick
 *  Plugin Author robertabramski
 * (@robertabramski)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014677)
 * I’ve tested on both PHP 5.2 Linux and 5.3 Mac with no uploading issues, so as
   far as I can tell these functions exist in those versions of PHP on those systems,
   but without running `function_exists` to verify the existence of the functions
   on your specific server, I can’t do much else to help you with the issue.
 * From some reading I’ve done on `realpath`, it seems to be less reliable than 
   it should be across different boxes, so I’ll look into adding some fallback if`
   realpath` returns false. It is in place to prevent hacking by traversing the 
   file directory with relative paths. Your problem may be solved just by removing
   the `realpath` check, though it will make the plugin less secure.
 *  Thread Starter [espressoguy](https://wordpress.org/support/users/espressoguy/)
 * (@espressoguy)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014697)
 * Robert,
    Interesting… I’ll check this out tonight or tomorrow and will post the
   findings here at that time. -Patrick
 *  Plugin Author robertabramski
 * (@robertabramski)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014718)
 * Another user of the plugin was having [a similar problem](http://wordpress.org/support/topic/plugin-uploader-hhtp-error?replies=15)
   that you are having. It turned out to be an issue with `realpath`. Commenting
   out line 10 from the uploadify script worked for him. Apparently, `realpath` 
   is somewhat unreliable across different servers. I’m going to look for an alternative
   to `realpath` for future versions of the plugin, but in the meantime you can 
   comment out that line to fix it. Let me know if this works for you.
 *  Thread Starter [espressoguy](https://wordpress.org/support/users/espressoguy/)
 * (@espressoguy)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014720)
 * Okay here’s what I found:
    1. It seems to be my webhost’s filesize limitation
   that causes the problem. After installation of the uploader plugin, the first
   file I tried to upload was in the 100MB range …and after that, even a smaller
   file wouldn’t work. Tonight I try to upload a much smaller file (500K) and it
   went up okay. But then I tried another 110MB file and it didn’t work (…and I 
   had modified my php.ini max_upload_filesize setting the other day to 160MB). 
   2. the realpath() function seems to be working okay. That line 10 simply removes
   the trailing slash: /path/to/directory/ line 10 here /path/to/directory
 * So I guess that the moral of the story is that for files this large ftp is really
   the only way. I was trying to provide a solution for users who can’t use ftp.
 * -Patrick
 *  Plugin Author robertabramski
 * (@robertabramski)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014721)
 * I think most file uploads crap out at around 8 MB with a standard ini setup. 
   So, for larger files, using FTP is probably better for now. I’ll look into upping
   the upload limits as an option for the plugin. I think `ini_set` would be able
   to do this.
 *  [bhpress](https://wordpress.org/support/users/bhpress/)
 * (@bhpress)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014727)
 * You can upload more using php, you just need to edit the post_max as well as 
   the max_upload in your php.ini. You also may need to check to make sure the timeout
   is set high enough. I hope this helps.
 *  Plugin Author robertabramski
 * (@robertabramski)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014728)
 * I’ll take all that into consideration. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)

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 * 9 replies
 * 3 participants
 * Last reply from: robertabramski
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-uploader-doesnt-work/#post-3014728)
 * Status: resolved