Title: [Plugin: Users to CSV] Not Working
Last modified: August 19, 2016

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# [Plugin: Users to CSV] Not Working

 *  Resolved [rootsnrooted](https://wordpress.org/support/users/rootsnrooted/)
 * (@rootsnrooted)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/)
 * Installed, activated.
 * When you choose any export option, the page reloads but no export function. What’s
   interesting is that I have a error page that loads when someone attempts to access
   a page that doesn’t exist. That page opens for a split second and then you’re
   taken back to the plugin’s control panel.
 * I checked the server side and the files are uploaded properly. What gives?
 * [http://wordpress.org/extend/plugins/users-to-csv/](http://wordpress.org/extend/plugins/users-to-csv/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [rootsnrooted](https://wordpress.org/support/users/rootsnrooted/)
 * (@rootsnrooted)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311765)
 * Solved it on my own, using this prior post to help:
 * > I had the same problem, but only after I adjusted WordPress so that it worked
   > from my domain’s root directory instead of the /wordpress subdirectory.
   > So here’s how I fixed it. Open up users2csv.php and look at lines 227-233. 
   > Remove the text “<?php bloginfo(‘url’);?>/wp-admin/” from those lines. It now
   > works for me.
 * In my case I didn’t Remove the text I simply edited it to say “<?php bloginfo(‘
   url’);?>/wordpress/wp-admin/”
 * This seems like a regular error. You might consider adding a notation to the 
   ReadMe file for those that change the directory in which their wordpress files
   are located.
 *  Thread Starter [rootsnrooted](https://wordpress.org/support/users/rootsnrooted/)
 * (@rootsnrooted)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311925)
 * also, it worth warning folks. if you make the mistake of moving over a set of
   contacts and accidentally requesting an opt-in by your users, you can’t change
   this later. you won’t be able to go back later and automatically add them.
 *  [ArcherTC](https://wordpress.org/support/users/archertc/)
 * (@archertc)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311948)
 * I used 1.4.2 today and it worked as-is, right out of the gate in a subdirectory
   install of WP 2.9.1. No tweak necessary for me.
 *  [boris-mahovac](https://wordpress.org/support/users/boris-mahovac/)
 * (@boris-mahovac)
 * [16 years, 4 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311959)
 * Edit the plugin to replace
    `<?php bloginfo('url');?>/wp-admin/` with `<?php 
   bloginfo('site');?>/wp-admin/`
 * Then it works fine for WordPress installed in a subfolder.
 *  [kevinator](https://wordpress.org/support/users/kevinator/)
 * (@kevinator)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311971)
 * I cannot get this plugin to work. With straight install, using the plugin logged
   me out of WP. With adjustments noted above, just a blank page.
 *  [sudaaki](https://wordpress.org/support/users/sudaaki/)
 * (@sudaaki)
 * [16 years, 1 month ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311984)
 * [http://codex.wordpress.org/Function_Reference/get_bloginfo](http://codex.wordpress.org/Function_Reference/get_bloginfo)
 * `<? Php blog info ("wpurl');?>/ wp-admin /`
    I tried to?
 *  [Joost de Valk](https://wordpress.org/support/users/joostdevalk/)
 * (@joostdevalk)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311992)
 * Release 1.4.5 should fix this issue once and for all.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘[Plugin: Users to CSV] Not Working’ is closed to new replies.

 * 7 replies
 * 6 participants
 * Last reply from: [Joost de Valk](https://wordpress.org/support/users/joostdevalk/)
 * Last activity: [15 years, 10 months ago](https://wordpress.org/support/topic/plugin-users-to-csv-not-working/#post-1311992)
 * Status: resolved

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