Title: Plugin using Shortcode – No Longer works
Last modified: September 5, 2024

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# Plugin using Shortcode – No Longer works

 *  [andyfarr](https://wordpress.org/support/users/andyfarr/)
 * (@andyfarr)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/)
 * When ever I have the [Redirect 404 to Homepage] Plugin activated my plugin “SEATREG”
   no longer loads the floorplan. Instead it just opens the Homepage in its place.
   Is they a way to ignore certain Pages?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-using-shortcode-no-longer-works%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [pipdig](https://wordpress.org/support/users/pipdig/)
 * (@pipdig)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/#post-17996886)
 * Hi [@andyfarr](https://wordpress.org/support/users/andyfarr/),
 * That sounds like something might not be working correctly in the shortcode (is
   it [this plugin](https://wordpress.org/plugins/seatreg/)?). Which shortcode are
   you using in the page to display the floorplan? I’ll see if I can take a closer
   look at how that works and we may be able to get the page working.
 * As background, this plugin uses WordPress’s core [is_404()](https://developer.wordpress.org/reference/functions/is_404/)
   function to check whether to redirect to the homepage. If something redirects
   to the homepage, it means WordPress “thinks” it is missing or does not exist.
   So it may be important to fix that for best results.
 *  Plugin Author [pipdig](https://wordpress.org/support/users/pipdig/)
 * (@pipdig)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/#post-17996912)
 * Looking at the page you’ve linked, the floorplan is linked via an iframe at [https://www.edgevenue.co.uk/seatreg](https://www.edgevenue.co.uk/seatreg).
   However that page doesn’t seem to exist, so is a 404.
 * Is that a page you created yourself? If not, it might be automatically generated
   by the SeatReg plugin, in which case it doesn’t seem to be working correctly.
 *  Plugin Author [pipdig](https://wordpress.org/support/users/pipdig/)
 * (@pipdig)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/#post-17996927)
 * Sorry, I should have investigated further before posting my previous message.
 * Looking at the code of the SeatReg plugin, it is hard-coded to link the floorplan
   shortcode to the home page url + the word “seatreg” (in the getRegistrationURL
   function). So it is something the plugin has created, rather than yourself.
 * As such, you will need to contact the author of that plugin to ask why that page
   is returning a 404. Normally I would expect such a page to return a 200 code 
   if it is used for publicly displayed information.
 * Please feel free to link them to this page for reference. Let me know if any 
   questions come up and I may be able to help.
 *  Thread Starter [andyfarr](https://wordpress.org/support/users/andyfarr/)
 * (@andyfarr)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/#post-17997312)
 * Thanks for the quick reply [@pipdig](https://wordpress.org/support/users/pipdig/)!!!
   
   I copied a link to this thread and sent it to the other Dev of the conflicting
   Plugin SeatReg.Not sure what I can do on the matter.I hope they can find solution
   for myself soon.
    -  This reply was modified 1 year, 8 months ago by [andyfarr](https://wordpress.org/support/users/andyfarr/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin using Shortcode – No Longer works’ is closed to new replies.

 * ![](https://ps.w.org/404-to-homepage/assets/icon-256x256.png?rev=2105401)
 * [Redirect 404 to Homepage](https://wordpress.org/plugins/404-to-homepage/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/404-to-homepage/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/404-to-homepage/)
 * [Active Topics](https://wordpress.org/support/plugin/404-to-homepage/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/404-to-homepage/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/404-to-homepage/reviews/)

## Tags

 * [missing plugin](https://wordpress.org/support/topic-tag/missing-plugin/)
 * [Plugin Stopped working](https://wordpress.org/support/topic-tag/plugin-stopped-working/)

 * 4 replies
 * 2 participants
 * Last reply from: [andyfarr](https://wordpress.org/support/users/andyfarr/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-using-shortcode-no-longer-works/#post-17997312)
 * Status: not a support question