Title: [Plugin: Visual Form Builder] Notification email issue
Last modified: August 20, 2016

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# [Plugin: Visual Form Builder] Notification email issue

 *  Resolved [kshuford](https://wordpress.org/support/users/kshuford/)
 * (@kshuford)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/)
 * I am trying to create the notification email for the customer and in the “Email
   to” field it does not have any options in the drop down box even though I have
   one email field that is required and validated using the email.
 * I was having this problem on Friday and today after the plugin updated to the
   2.2.
 * I have also tried creating a new form after the update and still is not working.
   Also search the forum and have not seen this issue. Thank you for your help in
   this matter.
 * [http://wordpress.org/extend/plugins/visual-form-builder/](http://wordpress.org/extend/plugins/visual-form-builder/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651383)
 * Sorry you are having trouble. I have not been able to replicate this issue.
 * How adapt are you at running SQL queries?
 *  Thread Starter [kshuford](https://wordpress.org/support/users/kshuford/)
 * (@kshuford)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651461)
 * I am not sure how SQL queries are done and checked in the office and no one else
   feels comfortable. We would be willing to give you a temp login or do a GTM to
   see our issue. We have tried several different browsers, computers and Operating
   Systems. Thank you for your help in this matter.
 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651478)
 * You can send a login to me at matthewmuro dot com.
 *  Thread Starter [kshuford](https://wordpress.org/support/users/kshuford/)
 * (@kshuford)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651480)
 * Matt,
    Unfortunately, I am missing a piece of information. My email address is_[
   email address removed]_ if you would like to send the additional information 
   directly instead of posting. Thanks!
 *  Thread Starter [kshuford](https://wordpress.org/support/users/kshuford/)
 * (@kshuford)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651481)
 * Ah – finally found where to post on your site.
    Thanks,
 *  [jesseburns1](https://wordpress.org/support/users/jesseburns1/)
 * (@jesseburns1)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651644)
 * hi,
 * I have the same problem. Do you have a solution that you can share?
 *  Thread Starter [kshuford](https://wordpress.org/support/users/kshuford/)
 * (@kshuford)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651645)
 * Hello,
    It has been a while so from what I remember we added the fields and then
   had to save, go out to another part of the dashboard and then go back into the
   form builder. It then gave me the option in the drop down. Hope that helps. Kristin

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘[Plugin: Visual Form Builder] Notification email issue’ is closed to 
new replies.

 * ![](https://ps.w.org/visual-form-builder/assets/icon-256x256.png?rev=1205840)
 * [Visual Form Builder](https://wordpress.org/plugins/visual-form-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/visual-form-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/visual-form-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/visual-form-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/visual-form-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/visual-form-builder/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [kshuford](https://wordpress.org/support/users/kshuford/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-visual-form-builder-notification-email-issue/#post-2651645)
 * Status: resolved