Title: [Plugin: W3 Total Cache] Internal Server Error – tried everything
Last modified: August 20, 2016

---

# [Plugin: W3 Total Cache] Internal Server Error – tried everything

 *  [electronix](https://wordpress.org/support/users/electronix/)
 * (@electronix)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-tried-everything/)
 * This problem only occurs on any computer with my home IP address.
 * I’ve manually replaced the files located in wp-content. These files are
    1. Advanced-
   cache.php 2. Db.php 3. Object-cache.php
 * I’ve transferred all of the folders to my Amazon cloud hosting account. I’ve 
   refreshed all the store cache from the settings within the plugin itself.
 * I’ve deleted all stored cookies & cache from all 5 browsers on my PC, yet I still
   get the Internal Server Error other people have gotten before. The last line 
   of the error is ‘Additionally, a 500 Internal Server Error error was encountered
   while trying to use an ErrorDocument to handle the request.’
 * The site works fine when accessing from any other IP address including 3g. So
   I called my Internet Service Provider to see if they were blocking anything and
   they said the error must be on either my host, or the plugin itself. Contact 
   the host and they just referred me to the ISP.
 * Anyone have any idea?
 * [http://wordpress.org/extend/plugins/w3-total-cache/](http://wordpress.org/extend/plugins/w3-total-cache/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [pueblowestpapa](https://wordpress.org/support/users/pueblowestpapa/)
 * (@pueblowestpapa)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-tried-everything/#post-2716831)
 * The problem I have is when I installed w3 total Cache and activated it and keep
   getting this message:
 * Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate
   77 bytes) in /home/wpsc_sub/totalfxacnescars.healthandfitnessjournals.com/wp-
   content/plugins/w3-total-cache/lib/W3/Plugin/TotalCacheAdmin.php on line 5682
 * Is there anything I can do??
    I can’t get to my plugins to delete it.
 *  Plugin Contributor [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-tried-everything/#post-2717086)
 * Sorry for the trouble:
 * [@electronix](https://wordpress.org/support/users/electronix/), sounds like an
   order of operations issue with the existing directives you have in your .htaccess
   file. WIthout seeing it’s contents i can’t be more specific.
 * [@pueblowestpapa](https://wordpress.org/support/users/pueblowestpapa/), you need
   to google increasing the PHP memory using .htaccess or your hosting control panel.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: W3 Total Cache] Internal Server Error – tried everything’ is
closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 2 replies
 * 3 participants
 * Last reply from: [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-internal-server-error-tried-everything/#post-2717086)
 * Status: not resolved