Title: [Plugin: W3 Total Cache] Rackspace Issue
Last modified: August 19, 2016

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# [Plugin: W3 Total Cache] Rackspace Issue

 *  Resolved [Hyper123](https://wordpress.org/support/users/hyper123/)
 * (@hyper123)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/)
 * I tried setting up rackspace cloud files with W3 and when I click test it just
   keeps saying testing. It works fine when I use s3/cloundfront though.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Hyper123](https://wordpress.org/support/users/hyper123/)
 * (@hyper123)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888048)
 * I tried just entering the correct setting and saving. I actually saw some of 
   my files appear in cloud file but when I try to upload a picture in wordpress
   admin I get
 *     ```
       Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /nfs/c04/h02/mnt/62993/domains/DOMAIN/html/wp-content/plugins/w3-total-cache/lib/CF/cloudfiles_http.php on line 210
   
       Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /nfs/c04/h02/mnt/62993/domains/DOMAIN/html/wp-content/plugins/w3-total-cache/lib/CF/cloudfiles_http.php on line 1178
       ```
   
 *  Plugin Contributor [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888100)
 * Can you try the development version and see if that issue persists?
 *  Thread Starter [Hyper123](https://wordpress.org/support/users/hyper123/)
 * (@hyper123)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888109)
 * The lastest off the SVN worked but there is a bug where it will upload new media
   files to the CDN but will not link to them.
 *  Thread Starter [Hyper123](https://wordpress.org/support/users/hyper123/)
 * (@hyper123)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888110)
 * When I look in the transfer queue I see
 *     ```
       Invalid response (0): (curl error: 7) couldn't connect to host: Failed to obtain valid HTTP response.
       ```
   
 * But I do see the files in the CDN.
 *  Plugin Contributor [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * (@fredericktownes)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888180)
 * Can you submit a bug submission form from the support tab please?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: W3 Total Cache] Rackspace Issue’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Frederick Townes](https://wordpress.org/support/users/fredericktownes/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-w3-total-cache-rackspace-issue/#post-1888180)
 * Status: resolved