Title: [Plugin: White Label CMS] Plugin Breaks Inserting Images/Shortcodes? Last modified: August 20, 2016 --- # [Plugin: White Label CMS] Plugin Breaks Inserting Images/Shortcodes? * Resolved [joshwebguy](https://wordpress.org/support/users/joshwebguy/) * (@joshwebguy) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/) * I absolutely love this plugin, however it appears to break my ability to insert images and shortcodes throught the WYSIWYG editor for my pages. Any insights as to why this might be? * [http://wordpress.org/extend/plugins/white-label-cms/](http://wordpress.org/extend/plugins/white-label-cms/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534348) * Hi Josh, * Please make sure you are on the latest version. * If you are, can you please provide more detail about what exactly you mean by“ break”. * Thanks * [Douglas Dye](https://wordpress.org/support/users/richmond-media/) * (@richmond-media) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534575) * I have the same problem. When I attempt to add an image to a page, instead of getting the usual editor where you can choose a thumbnail size, links and the rest, all I get is a short field with File Name, File type, Upload Date, and Dimensions. Under that is a “Use This Image “button. * That’s it, all of the usual thumbnail, link URL, alignment and other options are gone. If I deactivate the plugin everything goes back to normal. * [Jan-Philipp](https://wordpress.org/support/users/pogstar/) * (@pogstar) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534576) * Hi, same here, as descibed by Richmond Media. I use WP 3.2.1 + Upload Media Button [via “Just Custom Fields” Plugin./](http://wordpress.org/extend/plugins/just-custom-fields/) * I would be wonderful the White Label CMS Plugin but right now it is useless. Hope for fix. * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534581) * Hi, * We will take a look at this and get it fixed asap. * Thanks * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534585) * Hi There, * I can’t replicate this issue – we are testing on WP 3.4.1. So unless it’s the other plugin you’re using, or, that it’s an older version of WordPress. * [andrewchk](https://wordpress.org/support/users/andrewchk/) * (@andrewchk) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534599) * I am using WP3.4.2 and the newest White Label CMS, and the editor just cam e up blank – no button, no cursor; with Page, Blog, and other custom post types too. * Any hints? * [WendyPPorter](https://wordpress.org/support/users/wendypporter/) * (@wendypporter) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534601) * I am also using WP3.4.2, Graphene Theme 1.8.1 and White Label CMS 1.5 and I am not able to upload images to a page or post as the administrator, although I can upload new media directly to the library. I see the icon on the page, the hover message and the script appears at the bottom left of my window, but it doesn’t do anything. I see a lot of potential for the plug-in, so please help me sort this out. * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534602) * Hi Guys, * Could one of you go to our contact page: * [http://www.videousermanuals.com/about/](http://www.videousermanuals.com/about/) * And provide us with a temporary login to one of your sites. DO NOT POST LOGIN DETAILS HERE (its happened before). * As you can imagine, we can’t test every theme. * Thanks Brian * [Handoko](https://wordpress.org/support/users/handoko-zhang/) * (@handoko-zhang) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534610) * I’ve just tested it on WP 3.5 Multisite environment, but I can’t replicate this issue. Has the problem solved? * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534611) * We never managed to replicate the issue. * [Handoko](https://wordpress.org/support/users/handoko-zhang/) * (@handoko-zhang) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534618) * My website is using: – WordPress 3.5 (Multisite) – Weaver II Version 1.2.7 Theme– White Label CMS Version 1.5.1 * Plugins: – Adminer Version 1.2.3 – Better WP Security Version 3.4.6 – Executable PHP widget Version 2.1 – Force Regenerate Thumbnails Version 1.3 – M-vSlider Version 2.1.3 – Resize At Upload Plus Version 1.3 – Simple Ads Manager Version 1.7.57 – Simple Lightbox Version 1.6.3.1 – Slick Contact Forms Version 1.3.7 – WP SlimStat Version 2.8.7 * My tests result: – White Label CMS “**Upload**” button > “**From Computer**” is working correctly. – White Label CMS “**Upload**” button > “**Media Library**” is working correctly. – **Login Logo** on login page is changed correctly. – “** Add Media**” button > “**Upload Files**” on post edit page is working correctly.–“** Add Media**” button > “**Media Librar**y” on post edit page is working correctly.–“** Add Media**” button > “**Upload Files**” on page edit page is working correctly.–“** Add Media**” button > “**Media Library**” on page edit page is working correctly.–“** Media**” > “**Add New**” is working correctly. – So far I found **no problem** with this plugin. * I love this plugin, hope everything is working correctly. Anyone if you found any issue please report and provide the detais about the plugins being used and its version. * Plugin Author [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534619) * Brilliant Handoko, * Thanks so much for this. I am marking it as resolved. * Brian Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘[Plugin: White Label CMS] Plugin Breaks Inserting Images/Shortcodes?’ is closed to new replies. * ![](https://ps.w.org/white-label-cms/assets/icon-256x256.png?rev=1977768) * [White Label CMS](https://wordpress.org/plugins/white-label-cms/) * [Frequently Asked Questions](https://wordpress.org/plugins/white-label-cms/#faq) * [Support Threads](https://wordpress.org/support/plugin/white-label-cms/) * [Active Topics](https://wordpress.org/support/plugin/white-label-cms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/white-label-cms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/white-label-cms/reviews/) * 12 replies * 7 participants * Last reply from: [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-white-label-cms-plugin-breaks-inserting-imagesshortcodes/#post-2534619) * Status: resolved