Title: Plugin will not work
Last modified: August 1, 2023

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# Plugin will not work

 *  Resolved [Rapid Success](https://wordpress.org/support/users/rapidsuccess/)
 * (@rapidsuccess)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-will-not-work-4/)
 * GD is installed and verified working by cpanel support but plugin still says 
   error.
 * No php extensions are available to edit images on the server. ImageMagick or 
   GD is required. [More info?](https://imagify.io/documentation/solve-imagemagick-gd-required/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-will-not-work-4/#post-16937967)
 * Hi [@rapidsuccess](https://wordpress.org/support/users/rapidsuccess/)
 * We are checking this as we have similar cases reported and will get back to you
   as soon as possible.
 * Right now, optimization works from the Media Library page so you can run the 
   process from there.
   Can you tell me where is your site hosted, please? This information
   could help us in further debugging.
 * Best Regards
   Marko
 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-will-not-work-4/#post-16956103)
 * Hi [@rapidsuccess](https://wordpress.org/support/users/rapidsuccess/)
 * I am following up since we have some update that might be useful for you.
 * The problem seems to be happening because ImageMagick supported formats don’t
   include WEBP format.
   [Here in this PR](https://github.com/wp-media/imagify-plugin/pull/700)
   which was released in 1 Feb, and we added the WebP MIME type to the list of images
   MIME types.It would be great if you could consult with your hosting (it seems
   like you are on cPanel, but not mandatory), so maybe [this article](https://support.cpanel.net/hc/en-us/articles/4403506784919-How-to-enable-the-webp-image-format-for-use-with-ImageMagick-on-cPanel)
   is a good read.
 * This part might be the most interesting part:
 * _> If you do not specifically need to use ImageMagick, it is highly recommended
   that you make use of the GD library instead of ImageMagick for webp support. 
   The GD library comes with webp support by default when using EA-PHP on CentOS
   7._
 * Please let me know if this helps and how things work, we are happy to help further
   on this.
 * Best Regards,
 * Ioanna

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin will not work’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

## Tags

 * [gd](https://wordpress.org/support/topic-tag/gd/)

 * 2 replies
 * 2 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-will-not-work-4/#post-16956103)
 * Status: resolved