Title: [Plugin: Wiredrive Player] wiredrive shortcode video error
Last modified: August 20, 2016

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# [Plugin: Wiredrive Player] wiredrive shortcode video error

 *  Resolved [jonstuebe](https://wordpress.org/support/users/jonstuebe/)
 * (@jonstuebe)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-wiredrive-player-wiredrive-shortcode-video-error/)
 * The issue that I’m running into is that when I use the wiredrive shortcode to
   display a inline player on the website I get a message in both chrome and firefox(
   updated to their latest versions) telling me that my browser does not support
   html5 or flash. If it helps, I am loading the content via an ajax $_GET request.
 * [http://clients.toiwebdesign.com/obsidian/site/#!/commercial-representation/humble/](http://clients.toiwebdesign.com/obsidian/site/#!/commercial-representation/humble/)
 * [http://wordpress.org/extend/plugins/wiredrive-player/](http://wordpress.org/extend/plugins/wiredrive-player/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Drew Baker](https://wordpress.org/support/users/dbaker/)
 * (@dbaker)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-wiredrive-player-wiredrive-shortcode-video-error/#post-2249379)
 * Hey Jon,
    I’ve looked through your site, and I do see the player in Safari (but
   not Firefox), but it seems to be ignoring clicks.
 * The plugin users a user agent detect in PHP to determine what player to show (
   HTML5 or Flash) and I guess that your $_GET request is returning a bad user agent
   detect for some reason, although I don’t know why.
 * Can you try putting together a more simplified example for me to troubleshoot?
   You have a lot of JS running and it’s hard to trouble shoot an AJAX powered site.
 * -Drew
 *  Thread Starter [jonstuebe](https://wordpress.org/support/users/jonstuebe/)
 * (@jonstuebe)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-wiredrive-player-wiredrive-shortcode-video-error/#post-2249481)
 * Hey Drew,
 * I seemed to fixed the error with pulling in the video embed code. Now, the video
   doesn’t want to play (in flash that is). Any ideas?
 * [http://clients.toiwebdesign.com/obsidian/site/#!/commercial-representation/humble/](http://clients.toiwebdesign.com/obsidian/site/#!/commercial-representation/humble/)
 *  Thread Starter [jonstuebe](https://wordpress.org/support/users/jonstuebe/)
 * (@jonstuebe)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-wiredrive-player-wiredrive-shortcode-video-error/#post-2249484)
 * Hi Drew,
 * were you able to take a look and see what might be causing the issue?
 * Jon

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Wiredrive Player] wiredrive shortcode video error’ is closed
to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wiredrive-player.svg)
 * [Wiredrive Player](https://wordpress.org/plugins/wiredrive-player/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wiredrive-player/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wiredrive-player/)
 * [Active Topics](https://wordpress.org/support/plugin/wiredrive-player/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wiredrive-player/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wiredrive-player/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [jonstuebe](https://wordpress.org/support/users/jonstuebe/)
 * Last activity: [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-wiredrive-player-wiredrive-shortcode-video-error/#post-2249484)
 * Status: resolved