Title: PLUGIN WONT DEACTIVATE!
Last modified: July 12, 2023

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# PLUGIN WONT DEACTIVATE!

 *  Resolved [bradenanderson](https://wordpress.org/support/users/bradenanderson/)
 * (@bradenanderson)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-deactivate-2/)
 * Your plugin seems to just not work, so I decide to deactivate and delete, however,
   all it does it show up with a notice box saying “Upgrade or Deactivate”, when
   I click deactivate, nothing happens. When I try to then manually deactivate, 
   nothing happens. It won’t get off my system!!! I’m really close to reporting 
   your app and your company to the proper authorities.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-wont-deactivate-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [bradenanderson](https://wordpress.org/support/users/bradenanderson/)
 * (@bradenanderson)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-deactivate-2/#post-16890427)
 * I found a solution, but this plugin is still very broken.
   Solution: Within plugins
   page, had to manually select the plugin via checkbox, deactivate, then delete.
   Using the “deactivate” button under the plugin title does not work (get this)
   because of your own pop up that appears asking me to pay for an upgrade. Good
   luck getting people to pay for something that barely works in the first place…
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-deactivate-2/#post-16892018)
 * Dear [@bradenanderson](https://wordpress.org/support/users/bradenanderson/),
 * Thank you for the topic.
 * I want to mention, that this popup is designed for those users who are trying
   to upgrade to the Pro version.
   This popup is displayed so they will not lose 
   the already created data of the Free version during the upgrading process.
 * See the screenshot below:
 * > [View post on imgur.com](https://imgur.com/Gv543pu)
 * You just had to click on the Deactivate button again in the opened popup as mentioned
   in the Popup itself.
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PLUGIN WONT DEACTIVATE!’ is closed to new replies.

 * ![](https://ps.w.org/ays-popup-box/assets/icon-128x128.gif?rev=2660064)
 * [Popup Box - Create Countdown, Coupon, Video, Contact Form Popups](https://wordpress.org/plugins/ays-popup-box/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ays-popup-box/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ays-popup-box/)
 * [Active Topics](https://wordpress.org/support/plugin/ays-popup-box/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ays-popup-box/unresolved/)
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## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)
 * [delete plugin](https://wordpress.org/support/topic-tag/delete-plugin/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-deactivate-2/#post-16892018)
 * Status: resolved