Title: Plugin wont delete
Last modified: February 28, 2025

---

# Plugin wont delete

 *  Resolved [Millby Furniture](https://wordpress.org/support/users/darrenn123/)
 * (@darrenn123)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/)
 * Trying to delete wp form lite and nothing happens, the delete changes to deleting
   but has been sat like that for 30 minutes
 * no errors in the log, if I delete the pluging from the server I will be stuck
   with database records
 * whats the fix??????

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [Millby Furniture](https://wordpress.org/support/users/darrenn123/)
 * (@darrenn123)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18339796)
 * 3 days and no response. can you let me know what the problem is please
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18339843)
 * Hi [@darrenn123](https://wordpress.org/support/users/darrenn123/) ,
   Thanks for
   reaching out!I’m sorry to hear you’re having trouble deleting WPForms Lite! The
   kind of error reported that there could be inconsistent file permissions on your
   site. To troubleshoot this further, could you please review your directory permissions.
   Could you please verify if you also checked the server logs for any errors reported
   during the delete operation and whether this issue affects other plugins on your
   site?Hope that helps!
 *  Thread Starter [Millby Furniture](https://wordpress.org/support/users/darrenn123/)
 * (@darrenn123)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18340507)
 * Hi
 * permissions for uninstall & wpforms are 644
 * no errors logged at all apart from Deletion failed: There has been a critical
   error on this website.Learn more about troubleshooting WordPress. at the top 
   of the admin page when i try to delete.
 * I can delete the files from the server but want to clear the database as well,
   what tables need to go from the database?
 * thanks
 * Darren
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18342324)
 * Hi [@darrenn123](https://wordpress.org/support/users/darrenn123/) ,
   I’m sorry
   you’re still experiencing this issue while trying to delete WPForms Lite.
 * To better understand the critical error message, could you please provide the
   full stack trace of the fatal error? This will help us identify what’s causing
   the issue.
 * For WPForms Lite, form settings are stored in the `wp_posts table`, as you can
   see in this screenshot: [https://a.supportally.com/i/9d7icC](https://a.supportally.com/i/9d7icC),
   while the following tables store payment-related data:
   `wp_wpforms_payments``
   wp_wpforms_payment_meta``wp_wpforms_tasks_meta`
 * Hope that helps. Let me know what you find, and I’d be happy to assist further!
 * Thanks!
    -  This reply was modified 1 year, 2 months ago by [Amjad Ali](https://wordpress.org/support/users/amjadali688/).
 *  [karlcw](https://wordpress.org/support/users/karlcw/)
 * (@karlcw)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18347605)
 * I have the same issue with the message ‘Deletion failed: There has been a critical
   error on this website.Learn more about troubleshooting WordPress.’
 * I have no issues deleting other plugins.
 *  Thread Starter [Millby Furniture](https://wordpress.org/support/users/darrenn123/)
 * (@darrenn123)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18347694)
 * [@amjadali688](https://wordpress.org/support/users/amjadali688/) have you investigated
   this any further your end?
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18349042)
 * Hi [@darrenn123](https://wordpress.org/support/users/darrenn123/) & [@karlcw](https://wordpress.org/support/users/karlcw/),
   
   We’ve tested the deletion process across multiple environments but haven’t been
   able to reproduce this issue on our end.
 * To better understand what’s causing this error, could you please enable WordPress
   debugging and share a copy of the fatal error message?
 * You can do this by adding the following to your `wp-config.php` file:
   `define('
   WP_DEBUG', true );define( 'WP_DEBUG_LOG', true );define( 'WP_DEBUG_DISPLAY', 
   false );@ini_set( 'log_errors', 1 );@ini_set( 'display_errors', 0 );
 * After that, please check the debug.log file in **wp-content/debug.log** and share
   any fatal errors you see there.
 * Also, if possible, could you provide your **site info**? You can find it under**
   Tools > Site Health > Info**.
 * This will help us identify the issue and guide you toward the best solution.
 * Looking forward to your update!
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18353556)
 * Hi [@darrenn123](https://wordpress.org/support/users/darrenn123/) & [@karlcw](https://wordpress.org/support/users/karlcw/),
 * We haven’t heard back from you in a few days, so I’m going to go ahead and close
   this thread for now. But if you’d like us to assist further, please feel welcome
   to continue the conversation.
 * Thanks!
 *  [karlcw](https://wordpress.org/support/users/karlcw/)
 * (@karlcw)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18353792)
 * [@amjadali688](https://wordpress.org/support/users/amjadali688/) 
   here’s the 
   message from the debug.log:
 * [10-Mar-2025 23:37:40 UTC] PHP Fatal error: Uncaught Error: Class “WPForms\Pro\
   Db\Files\Restrictions” not found in /home/timelessapp/public_html/wp-content/
   plugins/wpforms-lite/uninstall.php:85
 * here’s the site info:
 *     ```wp-block-code
       ` wp-coreversion: 6.7.2site_language: en_USuser_language: en_UStimezone: +00:00permalink: /%postname%/https_status: truemultisite: falseuser_registration: 0blog_public: 1default_comment_status: openenvironment_type: productionuser_count: 3dotorg_communication: true wp-paths-sizeswordpress_path: /home/timelessapp/public_htmlwordpress_size: 66.78 MB (70027007 bytes)uploads_path: /home/timelessapp/public_html/wp-content/uploadsuploads_size: 18.61 MB (19509599 bytes)themes_path: /home/timelessapp/public_html/wp-content/themesthemes_size: 30.37 MB (31845147 bytes)plugins_path: /home/timelessapp/public_html/wp-content/pluginsplugins_size: 178.17 MB (186827838 bytes)fonts_path: /home/timelessapp/public_html/wp-content/uploads/fontsfonts_size: directory not founddatabase_size: 7.61 MB (7979008 bytes)total_size: 301.54 MB (316188599 bytes) wp-dropins (1)maintenance.php: true wp-active-themename: Astra (astra)version: 4.8.13 (latest version: 4.9.0)author: Brainstorm Forceauthor_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_themeparent_theme: nonetheme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, widgets, menustheme_path: /home/timelessapp/public_html/wp-content/themes/astraauto_update: Disabled wp-themes-inactive (1)Twenty Twenty-Five: version: 1.1, author: the WordPress team, Auto-updates disabled wp-plugins-active (10)Akismet Anti-spam: Spam Protection: version: 5.3.7, author: Automattic - Anti-spam Team, Auto-updates enabledAstra Hooks: version: 1.0.2, author: Brainstorm Force, Auto-updates enabledAstra Pro: version: 4.7.2, author: Brainstorm Force (latest version: 4.9.1), Auto-updates enabledDivi Builder: version: 4.27.4, author: Elegant Themes, Auto-updates enabledForminator: version: 1.40.0, author: WPMU DEV, Auto-updates disabledmyStickyElements: version: 2.2.6, author: Premio, Auto-updates enabledUpdraftPlus - Backup/Restore: version: 1.25.2, author: TeamUpdraft, DavidAnderson, Auto-updates enabledWidgets for Google Reviews: version: 12.6.1, author: Trustindex.io support@trustindex.io, Auto-updates enabledWP Mail Logging: version: 1.14.0, author: WP Mail Logging Team, Auto-updates enabledYoast SEO: version: 24.6, author: Team Yoast, Auto-updates enabled wp-plugins-inactive (4)Contact Form 7: version: 6.0.4, author: Takayuki Miyoshi, Auto-updates disabledFluent Forms: version: 5.2.12, author: Contact Form - WPManageNinja LLC, Auto-updates disabledJetpack: version: 14.4, author: Automattic, Auto-updates enabledWPForms Lite: version: 1.9.4.1, author: WPForms, Auto-updates disabled wp-mediaimage_editor: WP_Image_Editor_Imagickimagick_module_version: 1809imagemagick_version: ImageMagick 7.1.1-43 Q16-HDRI x86_64 22550 https://imagemagick.orgimagick_version: 3.7.0file_uploads: 1post_max_size: 8Mupload_max_filesize: 2Mmax_effective_size: 2 MBmax_file_uploads: 20imagick_limits:imagick::RESOURCETYPE_AREA: 503 GBimagick::RESOURCETYPE_DISK: 9.2233720368548E+18imagick::RESOURCETYPE_FILE: 196608imagick::RESOURCETYPE_MAP: 252 GBimagick::RESOURCETYPE_MEMORY: 126 GBimagick::RESOURCETYPE_THREAD: 1imagick::RESOURCETYPE_TIME: 0imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVCI, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCBCR, YCBCRA, YUVgd_version: 2.3.3gd_formats: GIF, JPEG, PNG, WebP, BMP, XPMghostscript_version: 9.27 wp-serverserver_architecture: Linux 4.18.0-553.33.1.lve.el8.x86_64 x86_64httpd_software: LiteSpeedphp_version: 8.0.30 64bitphp_sapi: litespeedmax_input_variables: 1000time_limit: 30memory_limit: 256Mmax_input_time: 60upload_max_filesize: 2Mphp_post_max_size: 8Mcurl_version: 8.12.1 OpenSSL/1.1.1wsuhosin: falseimagick_availability: truepretty_permalinks: truehtaccess_extra_rules: truecurrent: 2025-03-10T23:42:30+00:00utc-time: Monday, 10-Mar-25 23:42:30 UTCserver-time: 2025-03-10T23:42:28+00:00 wp-databaseextension: mysqliserver_version: 10.6.21-MariaDBclient_version: mysqlnd 8.0.30max_allowed_packet: 268435456max_connections: 500 wp-constantsWP_HOME: undefinedWP_SITEURL: undefinedWP_CONTENT_DIR: /home/timelessapp/public_html/wp-contentWP_PLUGIN_DIR: /home/timelessapp/public_html/wp-content/pluginsWP_MEMORY_LIMIT: 40MWP_MAX_MEMORY_LIMIT: 256MWP_DEBUG: trueWP_DEBUG_DISPLAY: falseWP_DEBUG_LOG: trueSCRIPT_DEBUG: falseWP_CACHE: falseCONCATENATE_SCRIPTS: undefinedCOMPRESS_SCRIPTS: undefinedCOMPRESS_CSS: undefinedWP_ENVIRONMENT_TYPE: undefinedWP_DEVELOPMENT_MODE: undefinedDB_CHARSET: utf8mb4DB_COLLATE: undefined wp-filesystemwordpress: writablewp-content: writableuploads: writableplugins: writablethemes: writablefonts: not writable
       ```
   
    -  This reply was modified 1 year, 2 months ago by [karlcw](https://wordpress.org/support/users/karlcw/).
 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18355299)
 * Hi [@karlcw](https://wordpress.org/support/users/karlcw/),
   I appreciate you sharing
   the error with us, and I’m sorry for any frustration this may have caused.Our
   development team is aware of the issue and is working on finding a solution. 
   I will keep you informed as we learn more.Thank you again for your patience.
 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18357283)
 * Hey [@darrenn123](https://wordpress.org/support/users/darrenn123/) and [@karlcw](https://wordpress.org/support/users/karlcw/),
   
   I’m excited to inform you that we’ve just released version 1.9.4.2 of WPForms
   Lite. This update includes a fix for the issue you’ve been experiencing. Please
   go ahead and update to this latest version if you haven’t already. After updating,
   let me know if you encounter any errors during the plugin deletion process.
 * Thank you for your patience and support!
 *  [karlcw](https://wordpress.org/support/users/karlcw/)
 * (@karlcw)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18358399)
 * THanks [@kmacharia](https://wordpress.org/support/users/kmacharia/) , it worked.
 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18359390)
 * Hey [@karlcw](https://wordpress.org/support/users/karlcw/),
   Thank you for your
   follow-up. I’m so glad to hear that the solution worked for you!If you have any
   more questions or need further assistance, please feel free to reach out. Have
   a great day!

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Plugin wont delete’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/)

## Tags

 * [delete plugin](https://wordpress.org/support/topic-tag/delete-plugin/)
 * [file permission](https://wordpress.org/support/topic-tag/file-permission/)

 * 13 replies
 * 4 participants
 * Last reply from: [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-wont-delete-5/#post-18359390)
 * Status: resolved