Plugin won’t let me uninstall

  • Resolved lasfito

    (@lasfito)


    5 years, 8 months ago

    I’ve been trying to uninstall the plugin, but right after deactivating I get a black screen and it turns out that another plugin has been deactivated. This happened three consecutive times.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author pluginandplay

    (@pluginandplay)

    5 years, 8 months ago

    Hi @lasfito

    This should not be the case. I have checked two times and it is working perfectly. I have checked by deactivating it also. Everything is working fine.

    Can you please try one more time?

    Thread Starter lasfito

    (@lasfito)

    5 years, 8 months ago

    I’ve tried again and even recorded a video.
    It’s here on YouTube

    Plugin Author pluginandplay

    (@pluginandplay)

    5 years, 8 months ago

    Hi @lasfito

    Thanks for the video. It looks like that there is a specific setup issue. May be PHP Curl is not working.

    No Issue. Please take a look at the screenshot https://prnt.sc/ukfpj2

    Please try to deactivate it from the top corner dropdown. I hope it will work for you.

    Is there any cache plugin enabled on your site or any server side cache? Sometime this happens because of cache also.

    Plugin Author pluginandplay

    (@pluginandplay)

    5 years, 8 months ago

    Hi @lasfito

    Any update on this please?

    Thread Starter lasfito

    (@lasfito)

    5 years, 8 months ago

    Yes.

    I uninstalled the plugin by deleting the folder in Cpanel.
    Thanks for the support 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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