Title: Plugin Won’t Remove
Last modified: July 8, 2021

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# Plugin Won’t Remove

 *  Resolved [jeanmorency](https://wordpress.org/support/users/jeanmorency/)
 * (@jeanmorency)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-remove/)
 * Dear developer,
    I was very interested in buying your plug-in so I installed 
   the free version to see how it would perform on my site. Unfortunately, it turn
   out to be a very bad experience. Your plug-in broke my site. Worst I am unable
   to remove the code despite having removed the plug-in.
 * For your information, I think the issue arise from a conflict between the theme(
   Themeisle NEVE), OneSignal Push Notifications and your plug-in.
 * Despite removing your plugin and OneSignal, your code is still displaying on 
   the page source code.
 * <div class=”sliding-left sliding sliding-close” id=”advanced-floating-sliding-
   panel-1400″ style=”left: -5px; width: 5px;”><div class=”sliding-drawer drawer-
   close”><div class=”sliding-knob”><p></p></div><div class=”sliding-box” style=”
   display: none;”></div></div><div class=”sliding-drawer drawer-close”><div class
   =”sliding-knob”><p></p></div><div class=”sliding-box” style=”display: none;”>
   </div></div></div>
 * I would appreciate your assistance in resolving this matter.
    The issue happens
   on every blog post of my site. You will notice a huge Yellow Area covering the
   content of the page. This happens with Mozilla, Opera on a PC and on a mobile
   it happens on Brave. Prior installing your plug-in I did not had this issue.
 * Can you tell me which file has been modified by your plug-in so I may go and 
   delete what is stuck there.
 * It would be nice to be able to use your plug-in. I would be useful for us.
    Thank
   you in advance for addressing our challenge.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-wont-remove%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [jeanmorency](https://wordpress.org/support/users/jeanmorency/)
 * (@jeanmorency)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-remove/#post-14641655)
 * **UPDATE**
    The **plug-in was NOT at fault for not removing**. It was stuck in
   Nginx Cache. My apology for that. I am still interested in buying your product
   if we could figure out the conflict. Kind regards

Viewing 1 replies (of 1 total)

The topic ‘Plugin Won’t Remove’ is closed to new replies.

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 * 1 reply
 * 1 participant
 * Last reply from: [jeanmorency](https://wordpress.org/support/users/jeanmorency/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-wont-remove/#post-14641655)
 * Status: resolved