Title: plugin won’t work
Last modified: October 5, 2017

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# plugin won’t work

 *  Resolved [kenko76](https://wordpress.org/support/users/kenko76/)
 * (@kenko76)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-wont-work-7/)
 * Hi,
    I have a similar issue to one that has originally been posted, in that when
   I try and sue the plugin I have a message saying:
 * Please connect your Infusionsoft application in the settings
 * then when I click on the ‘Settings’ link I get a message saying:
 * Sorry, you are not allowed to access this page.
 * I am an Admin user, and have the Infusionsoft plugin that is linked to the main
   Infusionsoft account… I am not sure why this would be happening or how to correct
   it?
 * thanks
    Ken

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
 * (@trainingbusinesspros)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-wont-work-7/#post-9558871)
 * IS your website currently in development mode? It can sometimes be tricky on 
   dev sites.
 * The good ol fashioned way is to go to the settings page through the regular menu
   instead of the link in the notice. If that doesn’t work send me login info and
   I’ll trouble shoot.
 * [info@formlift.net](https://wordpress.org/support/topic/plugin-wont-work-7/info@formlift.net?output_format=md)
 *  Plugin Author [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
 * (@trainingbusinesspros)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-wont-work-7/#post-9559352)
 * I deactivated and reactivated the plugin. Seams to work fine now 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘plugin won’t work’ is closed to new replies.

 * ![](https://ps.w.org/formlift/assets/icon-256x256.png?rev=3120719)
 * [FormLift for Keap (Legacy) Web Forms](https://wordpress.org/plugins/formlift/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-wont-work-7/#post-9559352)
 * Status: resolved